Community Administrator

7 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

To provide comprehensive administration services to the community midwifery team. It may be necessary to provide support to Day Assessment Unit, Mental Health and Infant feeding as required. This post will also require working in the community setting at times.

To be the first point of contact for women and the multidisciplinary team who are contacting the community midwifery service, ensuring often sensitive and complex queries are answered in a timely manner, providing excellent customer service.
1. Be responsible for undertaking administration duties within the community midwifery team,Day assessment Unit for out of area referrals and for some Specialist Midwife roles
2. Main point of contact for the community midwifery team. Answering queries from patients, community midwifery team and other health care professionals including health visitors and GP’s and midwifery provider external the Great Western NHS Foundation Trust.
3. Assist in co-ordination of online booking referrals, appointments in community, the hospital and with specialist departments as required.
4. Maintain all stock including equipment and consumables for the community midwifery and specialist teams. Ensuring stock is ordered on SBS in a timely manner to ensure consistent stock balance.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
- Service We will put our patients first
- Teamwork We will work together
- Ambition We will aspire to provide the best service
- Respect We will act with integrity

The Community administrator will provide comprehensive administration services to the community midwifery
team. It may be necessary to provide support to Day Assessment Unit, Mental Health, Infant feeding as required.
This post will also require working in the community setting at times.
They will be the first point of contact for midwifery service, ensuring often sensitive and complex queries are answered in a timely manner, providing
excellent customer service. They will arrange patient appointments in all clinics including glucose tolerance tests, high risk clinics and parent education. The post holder will collect and collate community midwifery audit data for national maternity dataset.

Please see attached job description.



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