Warehouse Supervisor

5 months ago

Wisbech, United Kingdom Knowles (Transport) Limited Full time

**Job Title**: Warehouse Supervisor

**Job Ref**:CRD001

**Location**:Wisbech

**Salary**: To be confirmed at Interview

**Job type**:4 on/4 off 06:00 - 18:00

**Permission to work in the UK (required)**

**About us**:
Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multi-national third-party logistics company combined with the flexibility, agility and dedication to customer care of a family-run business.

**The Main Purpose of the Role**:

- To be responsible for, to lead and supervise a team of direct reports in the warehouse.
- To plan, delegate and monitor the workload across all warehouse functions in order to meet the required operational service level across a range of customers in a safe and efficient manner.
- To exhibit strong leadership skills to drive forward positive changes in the company culture, team performance and operational processes.
- To be an advocate of the Knowles Health & Safety culture and ensure the compliance of processes are met at all times.

**Requirements**:

- Minimum of 3 years' experience of working in a Warehouse environment.
- Experience with using WMS systems.
- Ability to multi‐task and work in a fast-paced environment and able to work on own initiative and to tight deadlines.
- Excellent prioritisation skills with resource and equipment against targets and time scales.
- Excellent communication skills both written and verbal with the ability to adapt your approach as needed.
- Solid understanding of relevant Health & Safety practices.
- Excellent numerical and analytical skills with high accuracy & attention to detail.
- Be competent to a intermediate level with Microsoft Excel & Word.
- Must have own transportation to work.
**Desirable Skills / Experience**:

- License for (and experience of) Counterbalance, Pivot & PPT trucks & Scissor Lift (MEWP).
- 1 years' experience in supervising a team in a similar environment.
**Key Accountabilities**:

- Coordinate and lead the Warehouse team with daily tasks including (but not limited to) unloading and loading of vehicles, pick, pack and despatch of orders, pallet put-away, rework, general housekeeping practices.
- Ensure targets are met to customer requirement within contractually agreed lead times.
- Communicate and work collaboratively with the Transport team regarding any issues or delays with deliveries or collections.
- Monitor and audit that all warehouse tasks are being followed safely, effectively and fully compliant to process by the team.
- Check outbound loads for accuracy and quality and address any issues with the relevant operatives.
- Ensure equipment such as pump trucks, pallet wrappers, safety knives and RF scanners are available for use and in good condition with any defects reported via the correct channel.
- Plan and oversee additional activities from customer requests and capture costs for charging purposes.
**Communication**:

- Have excellent verbal communication skills and the ability to communicate effectively with customers, peers, subordinates and managers.
- Be confident and approachable to all internal and external customers.
- Ensure all operational issues are escalated as required.
- Provide accurate end of shift updates to the Area / Warehouse Manager for handover purposes.
**Team**:

- Utilise spare resource and equipment effectively by working together with other Supervisors.
- Support other departments with workload when volume dictates.
- Demonstrate the correct behaviours and lead by example in all areas of your work.
- Monitor team behaviours and escalate any concerns including lateness, absence, safety concerns, training needs, attitude.
- Support new starters into the business with training and regular reviews.
- Manage and support any absences and performance issues in the team.
**Health & Safety**:

- Ensure all team members are compliant with site H&S standards.
- Attend relevant training courses.
- Maintaining a clean and safe working environment by monitoring housekeeping standards and initiate any actions required.
- Ensure all required compliance documentation is being completed by the team.
- Support the safety culture by completing near miss forms when a relevant observation is made.
**What We Offer / Benefits**:

- On-site parking.
- Training and development opportunities.
- Free uniform & PPE provided.
- Auto enrolment into pension.
- Statutory holiday entitlement.
Please click on the **APPLY** button to send your CV and Cover Letter for this role.

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