Outreach Assistant

6 months ago

Leeds, United Kingdom Smart works Full time

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 30,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, we launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women. To achieve this, we will grow our existing centres and open new centres in key areas of need across the UK.

More information about who we are can be found on our website.

About the role

Every woman who comes to Smart Works is referred by another organisation or charity. Across the UK over 400 organisations refer women to Smart Works, including job centres, refuges, prisons, work programme providers and other charities. Without our referral partners, Smart Works would not be able to reach women in need and help them to succeed at interview and start a new chapter. Building and nurturing these partnerships is central to our work and success as a charity.

The Outreach Assistant will support the Outreach and Communications Lead with the engagement of our referral partners, ensuring that they are aware of our service and how to refer clients. The successful individual will be the face of Smart Works Leeds in our local community. In practice, this means presenting to partners and potential clients, attending job fairs and events, and identifying opportunities of partnership working to encourage and increase partnerships with our referrers across the region.

Smart Works Leeds is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and in London, to support induction and training.

If you enjoy working in a collaborative environment, public speaking and have excellent written communication skills, then this is an ideal opportunity for you.

Duties and responsibilities
- Looking after a selection of referral partners, building relationships with existing ones and forging new ones.
- Presenting to potential clients and referral partners about Smart Works in a variety of settings.
- Delivering workshops to potential clients, supported by the Outreach and Communications Lead.
- Attending career fairs, job centres and employment events across West Yorkshire.
- Supporting Outreach and Communications Lead to organise, deliver and attend community outreach events in centre and across Leeds that increases the profile of Smart Works.
- Play a role in supporting the smooth running of the Leeds centre as part of the wider service delivery team.

Personal specification

Essential Criteria
- Friendly and comfortable with public speaking.
- Curious and enjoy learning and trying new things.
- Hard-working and organised with good attention to detail.
- Target driven, able to perform well against KPIs.
- Excellent written communication skills.
- Strong organisation skills.
- Knowledge of the employability support available to unemployed people in Leeds.
- Passionate about the work of Smart Works and our mission.

Desirable Criteria
- Experience presenting and engaging local community partners/ conducting outreach activity.
- Experience working within a fast-paced organisation, where flexibility is key.

Benefits, terms and conditions
- Salary of £22,700 per annum (pro rata).
- Part-time role, 24 hours per week.
- Flexible working to be discussed at interview. Based in our Leeds centre. Due to the nature of the role, this cannot be done working from home and will involve regular travel across the city. A car driver with a clean licence and access to a car would therefore be beneficial but is not essential.
- 25 days annual leave, plus bank holidays.
- 3% pension employer contribution after the qualifying period.
- Positive, supportive working environment with opportunities for practical training and progression.
- VIP access at Smart Works sales, events and pop up shops.
- All successful applicants must provide two satisfactory references and complete a Basic DBS check.

How to apply

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