Business Analyst

3 weeks ago

London, United Kingdom Post Office Full time

**Salary: Competitive**

**Grade: 3b**

**Contract Type: 12-month FTC**

**Location: London**

**Reporting to: Change Resource Manager**

**Division: Strategy & Transformation**

**The Purpose of the Role**

The role of the business analyst is to review, analyse and evaluate Post Office business areas, user needs, business models, workflows and technological systems.

The aim of the role is to assess processes, articulate requirements, produce documentation and provide powerful insights to enable relevant stakeholders to make the right decisions.

Working closely with the project manager, project sponsor or product owner, the Business Analyst ensures that project deliverables are clearly defined and understood. This allows for the necessary analysis of requirements, scope and objectives in order toensure the successful delivery of outcomes in alignment with overall business strategy.

An enterprise wide, holistic view is essential, aiming to increase the adoption of best practice and the standardization of processes in order to reduce cost and unwarranted complexity.

**Principal Accountabilities**
- Leadership and Ownership
- Lead BA work streams - coordinating tasks and activities of business analysts
- Work on more complex or high profile projects
- Ensure that the team works towards delivering business outcomes in support of the Post Office strategy
- Investigate business issues, evaluate actions to improve the operation of the business and document the business requirements throughout every phase of the project lifecycle
- Develop content for business cases which can be referred to throughout projects to assess progress and measure outcomes
- Apply, support, maintain and promote BA best practice.

**Qualifications, Experience & Skills**

Experience required
- Extensive experience of business analysis in complex business focused change management
- Experience of working with Waterfall methodology
- Familiarity with concepts in Agile, Lean and BPR methodologies and frameworks
- Experience with tools such as MS Visio, Excel
- Familiarity with relevant platforms and tools e.g. Jira, Service Now

Qualifications required
- BCS Diploma in Business Analysis or other recognised BA qualification (desirable)
- LEAN Six Sigma Green or equivalent experience

**About Post Office**

The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK’s banks and building societies put together.

We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, paymentsand travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we.

**Securing the future Post Office’s future**:
We are working hard to ensure that the next chapter of the Post Office’s history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential productsand services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office - we’re shaping the future and creating a business we can all be proud of.

**Working at the Post Office**:
Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common.

All Post Office people are guided by our three values and behaviours:

- We **care**by always **thinking customer**:

- We strive to make things ever better through **honest challenge**:

- We **commit**to **decisive deliver**

**_The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteriafor the job. _

  • Senior Business Analyst

    2 weeks ago

    London, United Kingdom Sequel Business Solutions Ltd Full time

    Senior Business Analyst (London Insurance Market) Full-time Verisk Business: Whitespace We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Following the foundations of the...

  • Senior Business Analyst

    2 weeks ago

    London, United Kingdom Sequel Business Solutions Ltd Full time

    Senior Business Analyst (London Insurance Market) Full-time Verisk Business: Whitespace We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Following the foundations of the...

  • Lead Business Analyst

    2 months ago

    London, United Kingdom Methods Business and Digital Technology Full time

    Job Title Lead Business Analyst Job Type Permanent, full time Location Home based (This role will require regular UK travel and at times need you to stay away from home) Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our...

  • Salesforce Business Analyst

    3 weeks ago

    London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionnWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...

  • Senior Business Analyst

    2 weeks ago

    London, United Kingdom Sequel Business Solutions Ltd Full time

    Senior Business Analyst (London Insurance Market) Full-time Verisk Business: Whitespace We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Following the foundations of the business...

  • Senior Business Analyst

    2 weeks ago

    London, United Kingdom Sequel Business Solutions Ltd Full time

    Senior Business Analyst (London Insurance Market) Full-time Verisk Business: Whitespace We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Following the foundations of the business...

  • Senior Business Analyst

    2 weeks ago

    London, United Kingdom Sequel Business Solutions Ltd Full time

    Senior Business Analyst (London Insurance Market) Full-time Verisk Business: Whitespace We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Following the foundations of the...

  • Senior Business Analyst

    4 weeks ago

    London, United Kingdom Methods Business and Digital Technology Full time

    Methods Business and Digital Technology LimitedMethods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the...

  • Salesforce Business Analyst

    3 weeks ago

    London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...

  • Salesforce Business Analyst

    3 weeks ago

    London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...

  • Salesforce Business Analyst

    3 weeks ago

    London, United Kingdom eBay for Business Full time

    Contract basis role through the end of the year Role Description We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team...

  • Analyst / Business Analyst

    3 weeks ago

    London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team. Location: London (Hybrid or Remote) Job Type: Full Time, Permanent Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution seamlessly integrates technology and financial...

  • Analyst / Business Analyst

    2 weeks ago

    London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team. Location: London (Hybrid or Remote) Job Type: Full Time, Permanent Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution seamlessly integrates technology and financial...

  • Analyst / Business Analyst

    2 weeks ago

    London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team. Location: London (Hybrid or Remote) Job Type: Full Time, Permanent Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution seamlessly integrates technology and financial...

  • Analyst / Business Analyst

    2 weeks ago

    London, United Kingdom Trust Payments Full time

    Trust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team. Location: London (Hybrid or Remote) Job Type: Full Time, Permanent Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution seamlessly integrates technology and financial...

  • Business Analyst

    2 months ago

    London, United Kingdom Harnham - Data & Analytics Recruitment Full time

    **Business Analyst (4 Days in the Office a Week)** **London** **£40,000** I'm currently working with a well-established transport company based in London who are looking to invest in data and are looking for a skilled Business Analyst to aid in their data journey. **The Role** They are looking for a Business Analyst to automate and create...

  • Business Analyst

    2 months ago

    London, United Kingdom Understanding Recruitment Full time

    **Business Analyst** A brand new and exciting opportunity has arisen for an experienced Business Analyst to join one of the UK's leading animal welfare charities! This is a great opportunity for a Business Analyst that is looking to progress their career within a supportive andforward-thinking organisation. As an experienced Business Analyst, you will have...

  • Business Analyst

    2 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Business Analyst** A brand new and exciting opportunity has arisen for an experienced Business Analyst to join one of the UK's leading animal welfare charities! This is a great opportunity for a Business Analyst that is looking to progress their career within a supportive andforward-thinking organisation. As an experienced Business Analyst, you will have...

  • Business Analyst

    2 months ago

    London, United Kingdom Understanding Recruitment Full time

    **Business Analyst** A brand new and exciting opportunity has arisen for an experienced Business Analyst to join one of the UK's leading animal welfare charities! This is a great opportunity for a Business Analyst that is looking to progress their career within a supportive andforward-thinking organisation. As an experienced Business Analyst, you will have...

  • Business Analyst

    2 weeks ago

    London, United Kingdom Understanding Recruitment Full time

    **Business Analyst** A brand new and exciting opportunity has arisen for an experienced Business Analyst to join one of the UK's leading animal welfare charities! This is a great opportunity for a Business Analyst that is looking to progress their career within a supportive andforward-thinking organisation. As an experienced Business Analyst, you will have...