Optical Assistant

**OPTICAL ASSISTANT**

Reporting to Practice Manager

Location Greasby Opticians

**GENERAL RESPONSIBILITIES**:
To support the opticians practice through dispensing patients, interaction with other staff and suppliers

**SPECIFIC RESPONSIBILITIES / HARD KEY SKILLS AND QUALIFICATIONS**

**Work Experience / Technical Skills / Sub-systems**
- Greeting patients
- Advising and dispensing patients
- Co-ordinating staff rotas and working patterns
- Answering phones applicable IT skills.
- Interaction / negotiation with suppliers and sales reps
- Placing orders for specs/frames/lenses/optical Management Software sundries
- Contact with patients on the telephone
- Engaging with patients/customers through practice environment social media
- Maintaining patient records using iClarity patient management software
- Provide refreshments for patients as appropriate
- Assisting with pre-screening
- Carrying out contact lens teaches, follow ups
- Any additional duties as deemed appropriate by your manager

Ensure that all work is carried out in accordance with Greasby Opticians policies in respect of Health and Safety,

Equal Opportunities and other policies which may, from time to time, be implemented or amended.

To adhere to all employment policies and procedures detailed in the contract of employment and applicable work instructions.

**SOFT SKILLS**

Communication

Team Participation

Customer Interaction

Managing Change

Time Management

Procedure Adherence

Decision Making

Problem Solving

Working Flexibility

Ref: GreasbyOptciansHR/JobDesc/002

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £20,825.00-£21,266.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Wirral, CH49 3NQ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: OptAssist
Expected start date: 27/03/2023