Garden Centre Retail Assistant

4 months ago

Cardiff, United Kingdom Pugh's Garden Village Full time

We are looking for someone to join our vibrant and popular Garden Centre in Wenvoe, part-time.

We are looking for an enthusiastic person with a flair for customer service.

Position: Part Time, 25 hours a week.

Rate of pay: up to £10.42 per hour (depending on age)

**Garden Centre Retail Assistant Job Specifications**

Essential skills
- Excellent people skills, able to listen to customers and colleagues and communicate clearly.
- Good numeracy and basic IT skills to enable confident use of our till systems.
- Ability to deliver retail standards / requirements as listed above, flexible hard-working approach.
- Respectful approach to all Pugh's policies including health and safety, and use of staff uniforms
- An openness to develop new skills and be an active part of new projects and developments
- Able to work some weekends and bank holidays on a rota basis
- Confident use of telephones.
- Lifting and manual work will be required - sometimes in inclement weather

Desired skills (these can be further developed as you work within the team)
- EPOS till experience
- Plant and gardening knowledge
- Retail experience, merchandising of plants and associated products
- Plant maintenance skills
- Delivering team targets
- Some further I.T. skills may be required at times.

**Pugh's Staff Wellbeing Benefits**
As a permanent employee of Pugh's, after passing your probation period you will be entitled to the following
- 20%-50% Staff Discounts
- Free Staff Gym (located in Pugh's in Radyr)
- One free hot drink per shift (Hospitality staff only)
- Monthly Prize Draws worth £100
- Individual Staff Life Insurance
- Health Assured - Staff Health & Well-Being Support Scheme
- Yearly Personal Development Reviews
- £30 Uniform Allowance
- Yearly Holiday Giveaway

and more

**Garden centre department standards and staff requirements**

We require all staff in this department to work together, under the shop managers direction and the senior managers / directors leading - Teamwork, clear respectful 2-way communication and a positive attitude are all valued requirements of our team members.

We aim to keep on improving our customer service, plant quality and ranges, average transaction values, clarity of merchandising, inspiring displays, uncluttered paths, and overall housekeeping / plant maintenance across the whole department. We are passionate about these retail standards and will continue to improve them with your help for the ongoing strengthening of ‘The Pugh's brand’.

We run a commercial business, in a very competitive market, so all team members are required, and encouraged, to assist us achieve our financial targets in order that we can continue to develop our business plans.

To develop our business we need to develop our people - we encourage you to maximise your potential, and we value your input into our plans. We see staff training and development as essential for all of us.

Because of the seasonal fluctuations of our business we expect all team members to be flexible in their approach and happy to help other departments as required and agreed between relevant managers.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: Up to £10.42 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Part time Retail Wenvoe

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