Reverse Logistics Coordinator

7 months ago

Leeds, United Kingdom SharkNinja Full time

Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

**JOB TITLE: UK Reverse Logistics Coordinator**

**REPORTS TO: Head of Reverse Logistics EMEA**

**LOCATION: Leeds**

As we continue to grow, we are excited to add a **UK Reverse Logistics Coordinator **to our global team.

**OVERVIEW**

We are looking for an UK Reverse Logistics Coordinator to join our rapidly growing team in Leeds, UK. The role of the Return logistics Coordinators is a critical part of ensuring our returns are collected and received at our 3rd party returns partner and allowing us to successfully deploy our company's mission to support our customer's.

As an UK Return Logistics Coordinator, you will be responsible for overseeing the successful collection and delivery of returns orders to meet Sharkninja's expectations, provide customer service to our retailers and internal stakeholders as well as perform general administrative tasks. You will be interfacing with Return's logistics partners, 3PL UK providers, and various clients.

Previous Logistics experience is preferable, however a good attention to details and being a 'team player' are equally important. IT literacy and the willingness to learn are also relevant.

**Here are some of the EXCITING things you'll get to do (RESPONSIBILITIES)**:

- Running reports and extracting date from internal systems to determine open requirements and subsequent prioritization of workload and requests accordingly.
- Updating internal systems & reporting in a prompt and accurate manner.
- Planning and ensuring returns from our retailers are successfully returned
- Raising purchase orders and tracking through to delivery.
- Ensuring return of goods / assets are processed efficiently.
- Communicating with retailers with updates on collection pick-ups and lead times.
- Liaising with external (3PLs) and internal departments
- Creating and supporting relationships with suppliers and internal departments.
- Resolving queries relating to supplier and or distributor invoices.
- Proactively responding to non-standard outcomes and taking corrective action to resolve
- Working with our external reverse partners on planning of P&A through repairability
- Coordination of internal reverse projects

**ATTRIBUTES & SKILLS (REQUIREMENTS)**:

- Drive, ambition and enthusiasm to deliver results and progress within the organization.
- Ability to work in a fast-paced, deadline driven environment.
- Strong attention to details
- Excellent communication and interpersonal skills
- Computer literacy: Excel, Outlook, Word, ERP systems
- Experience working within a logistics/supply chain environment.
- Experience collaborating cross functionally and working towards a common goal.
- Quick learner, willing to dive into new topics, both technical and non-technical
- Strong eye for detail and organizational skills
- Proactive and able to work to deadlines.
- Excellent work ethic and ability to multi-task

LI-HYBRID

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
- YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET_
- _Lead us to be "RARELY SATISFIED"_
- _Make things better each day; "PROGRESS OVER PERFECTION"_
- _Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"_
- _Deliver something great; "WINNING IS A TEAM SPORT"_
- _Be clear and honest, "COMMUNICATING FOR IMPACT"_

Explore SharkNinja on our social channels:
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