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Night Porter

4 months ago

Chester, United Kingdom Valor Hospitality Full time

**Night Porter**:
10.42 per hour plus benefits

Crowne Plaza Chester, CH1 2BD

**Why join us?**:
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023
- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**The Role**:
As ‘Night Porter’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What you’ll be doing**:

- Customer service
- Working as part of a great team
- Good knowledge of the hotel facilities and services we offer
- Responsibilities for guests luggage
- Provide guests with local information and arranging transport if required
- Maximising opportunities to sell
- Service of food and drinks during night time hours
- Maintaining high standards of Health & Safety / Food Safety
- Maintaining security and safety during night time hours
- Available to work when the team and customer needs you

**What’ll make you a great fit for us here at Valor**:
We’re on the lookout for a night owl that can make our guests experience a hoot

At Crowne Plaza Chester, we’re looking for a Night Porter who is full of that night fever and enthusiasm So, if you’re a creature of the night and love the dancing in the moonlight, then you could be a perfect fit.

The hospitality industry never sleeps, and we need someone to be there for our guests at all hours. From late night check ins to impeccable late-night service, a Night Porter plays a vital role in making sure our guests have the stay of their dreams

We’re on a mission to redefine hospitality, so if you’re dedicated to customer service, have exceptional organisational skills and a bubbly personality day and night then we’d love to hear from you.

When darkness falls, we need a hospitality hero Will it be you?

**What you’ll become a part of**:
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

**Hotel Description**:
Perfectly located in the heart of the city centre the hotel is just two hours from London by train, close to three major motorway junctions and near two international airports. The hotel has a selection of conference and meeting rooms which can accommodate from 4 to 600 guests in the magnificent Kings Suite. A recent refurbishment has given the hotels bar and restaurant and complete transformation to create the Stables Bar & Grill. Reflecting the hotels position on the doorstep of Chester Racecourse the ambience of the new restaurant blends glamour, style and excitement. The hotel also features 160 bedrooms plus a health and leisure club with facilities including a heated swimming pool and gymnasium.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.