Support Worker

3 months ago

London, United Kingdom Zera Care Support Ltd Full time

To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse

To support and enable to maintain skills and personal interests whilst delivering person-centred care unique to each individual
To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge

Zera Care Support but you may be required to work from other locations at the discretion of the company and with appropriate notice.

**Responsibilities and Duties**

Ensure service users are at the heart of care delivery and their wishes and preferences enhance their wellbeing

To contribute to the efficient running of the service

Support service users to maintain their relationships and connections with the local community

Ensure Care Plans and other information about how to support service users are followed

Be responsible for informing the Senior Carer/Nurse of any changes in the needs of services users

Be responsible for promoting and safeguarding the welfare of those individuals they support

Develop effective working relationships with other employees within Zera Care Support

To work in cooperation with members of the multi-disciplinary teams to maximise opportunities for service users

If desired by the service user, maintain and develop relationships with family, friends and other people important in their life

To seek opportunities for personal and professional growth

Be a role model for other carers and be an ambassador for the service

Be professional, polite and reasonable at all times

Knowledge of, and work within, the Fundamental Standards

Understand the regulatory framework that governs the service, including the role of CQC and their requirements

Commit to achieving the relevant qualifications commensurate with the role

Attend statutory training and any other training as directed by management

Understand and follow all policies and procedures relevant to the role

Be open to learning opportunities

**Specific Requirement for Skills**

**Proficient Written Skills**:Maintain all Care Plans/care records in accordance with Zera Care Support Ltd policy

**Leadership Skills**:Ability to induct and orientate new employees to the job role and service.

Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom

Communicate any problems, concerns or changes to service users’ family members as needed

**Communication Skills**:Carers must build rapport with service users by establishing personal connections and showing interest in their lives

Carers must be able to communicate effectively with service users

Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users

**Problem-Solving Skills**:Carers need to be able to adapt and address situations quickly

Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection

**Specific Requirement for Previous Experience**:Previous experience of working in similar environment/Previous experience of working in similar role/Experience of working with service users, in particular, those that may have additional support needs/complex. But training is provided for change of Roles/beginners

Work remotely
- No

**Job Types**: Full-time, Part-time, Permanent, Temporary contract

**Salary**: £10.00-£13.00 per hour

Expected hours: 40 per week

Day range:

- Every weekend
- Monday to Friday

Shift:

- 8 hour shift

**Experience**:

- health and social care: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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