Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Relief Security Officer to join us at our client site in Surrey.
Our client site is home to a large international streaming service who make documentaries and films. You will be required to cover across two sites based at Chertsey and Uxbridge.

As a Relief Security Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **The Role** - 832 annualised hours - 06.00am-18.00pm & 18.00pm-06.00am
**Pay**: £14.00 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists
- **Specific site benefits** - car parking and on site canteen
- Access to an **Online GP Service** for you and your dependents

**A typical day in the life as a Relief Security Officer**:

- Monitor of Fire & Security alarm system panel, inclusive of intruder systems.
- To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, building and processes.
- Upkeep of any logbooks and other administrative tasks pertaining to the security desk and work load activities - archiving daily paperwork, clear reporting writing, ID card management, IT movement, records, etc
- Meet and greet visitors, staff in a professional and polite manner, advise and direct and support reception staff during sign in/out process.
- Check and verify entry passes and maintain security awareness.
- Detect and deter unauthorized activity throughout the site and report any suspicious persons immediately to the manager.
- Perform reception duties as set out in assignment instructions.
- Be fully conversant with the layout of the site and be aware of threats and challenges faced by the site.
- Fully conversant with emergency evacuation/controlled movement, to a place of safety procedures at the location.
- Protect the premises, property and personnel from theft, damage and violence; investigating unusual conditions and ensure building is securely locked

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- DS SIA Licence
- Deliver excellent customer service
- Basic IT Skills
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- Have an ability to deliver succinct and clear verbal and written reports where necessary
- Maintain a high standard of personal presentation
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
- Able to demonstrate an ability to work as part of a team.