Front of House Team Member
6 months ago
Front of House Team Member
**Duties**:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service and address any guest inquiries or concerns
- Take food and beverage orders accurately and efficiently
- Upsell menu items and promote daily specials
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Maintain cleanliness and organization of the dining area
- Assist with food preparation as needed
- Process guest payments and handle cash transactions
- Follow all food safety and sanitation guidelines
- Contribute to a positive team environment
**Experience**:
- Previous experience in a hospitality or restaurant setting is preferred
- Knowledge of food safety practices and culinary terminology is a plus
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent time management skills
If you are passionate about providing exceptional guest service, enjoy working in a team-oriented environment, and have a desire to learn and grow in the restaurant industry, we would love to hear from you Join our dynamic team as a Front of House Team Member today.
Please note that this is not an exhaustive list of responsibilities and qualifications required for this position. Employment is contingent upon successful completion of a background check.
**We are an equal opportunity employer committed to hiring a diverse workforce.**
**Job Types**: Full-time, Part-time, Permanent, Apprenticeship
**Salary**: £8.38-£10.42 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Employee stock purchase plan
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Sutton Coldfield: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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