Ecommerce Assistant

Permanent, full-time, hybrid-working

**The opportunity**:
Newmarket Holidays is one of the UK's largest independent specialist tour operators. Every year, we create and operate holidays for tens of thousands of customers travelling to destinations within the UK, across Europe and around the world.

We’re seeking a Digital Marketing Assistant to join our Ecommerce team. This is a great opportunity for someone looking to start a career in the varied and dynamic world of digital sales and marketing.

**What you'll be doing**:
The role will be varied and fast-paced with the key focus of delivering, maintaining, and ensuring the accuracy of content and products on newmarketholidays.co.uk, feeds and other Group websites using our Content Management Systems.

**Key responsibilities**:

- Delivering and regularly checking content on newmarketholidays.co.uk, feeds and other Group websites to ensure it is up-to-date, accurate and optimised effectively
- Setting up tactical sales content online; checking, loading and publishing content on a daily and weekly basis, and ensuring that it is accurate, consistent and appropriately linked to on and offline marketing
- Ensuring products are live in a timely manner on the website
- Supporting the achievement of business targets through a rich online customer experience that promotes the brand in the best possible way
- Messaging offers through our affiliate network and checking bookings

**Day to day you'll**:

- Load content and imagery into the CMS, ensuring images are all resized correctly and optimised for web, and publish it onto the website, feeds and other Group websites
- Test and publish products to the live sites, and run daily checks
- Work with the Digital Marketing Manager, Head of Marketing & Brand and other business stakeholders to manage the delivery of content for landing pages for both offline and online promotions and campaigns
- Work with key content providers (particularly in the Product and Marketing teams) to ensure that the best possible content for each product is published online
- Maintain a record of activity on the site so key marketing messages, site changes, tests and promotions can be reviewed anytime
- Manage and implement a process to ensure that all content requests from around the business are logged and prioritised
- Work on ad hoc projects as requested by the Director of e-Commerce
- Create and maintain content for the site’s navigation menus and search grids
- Support the relevant team members to maintain and deliver SEO content best practise
- Suggest new ideas and innovations for online content presentation
- Work with the Connectivity Engineer and Director of e-Commerce to maintain and develop best practise for content loading within feeds
- Ensure all offers are promoted through the affiliate network
- Monitor and ensure all affiliate bookings have been correctly recorded in the network and our own booking systems

**Who you are**:

- You enjoy working in a small but expanding team that is passionate about travel, marketing (web in particular) and brand
- Experience and/or a qualification in marketing
- You have excellent planning and organisation skills
- You are analytical and results driven and are able to question the data
- The ability to thrive in a small team environment and relish the opportunity of a developmental role
- You must be a team player and be happy to roll up your sleeves and get stuck into whatever comes your way
- Proficient in Excel, PowerPoint, Word, etc.
- Good written English and communication

**What we're offering**:
We’re an award-winning holiday company with a team that loves travel. We share our travelling experiences with our colleagues and encourage everyone to go on our holidays. The team is a great mix of people. Some have been there pretty much from the start. Others have joined only recently. It’s that mix that makes our team so successful - we love new ideas and change at the same time as we value experience. We want our team members to try new things and to excel, so there are opportunities to try different teams and tasks. And we have a keen interest in keeping communication open and honest. We challenge each other, and that makes us better at what we do.

We will provide you with a wonderful opportunity to be part of the exciting return to travel within a hugely passionate, dedicated team with a proven track record of success. We will invest in you, help you develop and provide you with the opportunities to achieve career goals, coach and nurture whilst providing all the tools possible to have a positive impact at Newmarket Holidays. The post comes with a competitive salary and benefits package including:

- 33 days paid holiday per year
- Cycle2Work scheme
- Friends and family discount on holidays
- Open-plan South London/Surrey office with a friendly team and regular socials
- Flexible working arrangements with a hybrid model of office and working from home

Sound like the kind of o