Receptionist

**Job Title: Receptionist**

**Location: Radcliffe Primary Care Centre M26 2SP**

**Hours: 30 Hours PW**

**What you’ll be responsible for**:

- Booking of New patient appointments through the national eRS system
- Booking of Follow Up patient appointments through clinic / theatre attendances and waiting list.
- Responding to telephone and other enquiries from patients and service users
- Provision of outpatient reception services
- Obtaining and recording demographic data received from patients.
- Responsible for receiving patients for outpatient clinic and for ensuring that demographic data, is accurately recorded within the record
- Clinic preparation - Printing clinic lists, labels and collating any relevant documents.
- Ensuring that data input to PAS is accurate and input at the time the patient transaction takes place for both inpatients and outpatients

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent verbal and written communication skills and keyboard skills
- Knowledge of Microsoft Office and Outlook 365.
- You will need to work in a timely manner, calmly and accurately under pressure.
- Previous experience within a reception/front-of-house role.
- Dealing with queries in a sympathetic and appropriate manner.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Part-time, Temporary contract

Pay: £11.45 per hour

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person