Credit Controller
2 days ago
Office based in Knutsford - **WORK FROM HOME**must be able to commute to office initially whilst training
Credit Control - up to 25K
**Job Description**:
- Maintain and balance excel cash daybooks and prepare payments received for daily banking**.** Update promised payments.
- Resolve customer queries and drive the reduction in invoice queries within the wider business. Liaise with customers concerning payments received that do not match statements or payment advice. Handles any escalation issues for AR and tackles difficultcollections
- Establishes relations with customers to collect payment while maintaining quarterly targets an develops excellent relationships with key customer contacts
- Reviews in detail weekly Aged Debt report to ensure its accuracy and including notes or any comments for actions on Syspro. To work on monthly bad provision schedule with Finance Team Leader through regular ledger review to ensure potential bad debts areidentified and escalated for further action
- Ensure that all advance payments are received in accordance with the agreed payment terms. Advise the Projects team at least two days in advance of delivery dates where payment terms have not been satisfied
- Monitor outstanding balance against set credit limit in accordance with the Credit Policy and escalate to Finance Team Leader when limit exceed
- Ensure that all filing of customer correspondence is maintained on a regular basis
- Prepares the monthly collection target by checking portfolio management and drives daily actual information for cash flow purpose. To highlight any issues to the Finance Team Leader that may impact cash collection and to effective control over collectionsand management of total debt to meet agreed targets whilst resolving all credit control and collections issues efficiently and effectively
**Additional requirements
** - Must be a proactive member of the team.
- Possess good problem-solving skills.
- Must be accountable for actions and following up actions.
- Be able to use word and excel, update pivot tables and use outlook calendar.
**Additional Responsibilities:
** - Adhere to health and safety policies and procedures and carry out all activities in a manner
which is responsible and safe to yourself and others.
- Develop positive relationships with all you come into contact with.
- Contribute positively to my team and company morale and spirit.
- Accept responsibility for the quality of your work and get it right first time.
- To carry out any other duties as requested.
**Corporate Behaviours**: Accountability - Open and honest culture underpinned by strong moral principles.
Teamwork - Operate as one team.
Excellence - Provide high quality products and services through collaboration, creativity and innovation.
Growth - Encourage and support personal development to sustain our commitment to continuous improvement.
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