Hire & Sales Co-ordinator

3 weeks ago

Birmingham, United Kingdom Lyndon SGB by Brandsafway Full time

Lyndon SGB by Brandsafway is the UK's largest provider of commercial scaffolding and access solutions with regional branches nationwide including London, Birmingham, Manchester, Cardiff, Leeds, Ipswich, Edinburgh, Glasgow and Bristol to name a few.

Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, we are proud to be playing a part in "Building Britain" whilst working collaboratively with the best main contractors in the sector.
- **We have a fantastic opportunity for a Hire & Sales Co-ordinator to join our team in Birmingham, working closely with the Head of Hire and Sales and Regional Branch Managers to deliver agreed targets for Rental and Sale through proactive development of the target prospect accounts and territory management.**_

**What you will be doing**:

- Providing a first point of contact for customers and handling all queries promptly and professionally. Assisting with the resolution of general customer complaints or disputes.
- Ensuring all order processing is completed to the required company standard.
- Escalating complaints to management appropriately and in a timely manner.
- Raising delivery and return tickets for the receipt of stock.
- Ensuring that pick lists, delivery and return tickets all match and are recorded accurately on the system.
- Supporting with CPQ quotations, sales admin, meetings and future sales.
- Maintaining and updating relevant databases and job files.
- Co-ordinating and administrating all transport documentation as required.
- Transferring from Hire to Sale.
- Providing site history and balance request information/documentation when required.
- Actively liaise with line management and credit control to highlight any areas of concern.
- Updating branch administration processes as directed to reflect any new internal controls.
- Liaising with the Materials Department in respect of stock availability.
- Supporting the annual full stock take.

**What to bring with you**:

- A hire and sales or logistics/stock control background is desirable.
- Administration experience.
- Ability to build and maintain relationships with various stakeholders through effective communication.

**What you will get in return**:

- 25 days holiday plus public holidays.
- Pension scheme.
- 8x Life Assurance.
- Company benefits portal.
- We are an equal, diverse and inclusive employer._

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Please can you confirm your salary expectations?

Work Location: In person

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