Enterprise Technology Crisis Management
4 weeks ago
**JOB DESCRIPTION**
As an actively contributing member of the Global Enterprise Technology Crisis Management Team, you will work closely with Business Resiliency peers within each Sub Line of Business across Enterprise Technology, Technology, and Firmwide Business Resiliency functions to assess, collate and represent Enterprise Technology during scheduled Crisis Management calls and throughout each Business Resiliency incident lifecycle having potential to impact our staff or owned Essential Services. The team’s mission and commitment is to represent Enterprise Technology during all Business Resiliency events, to leverage trusted data to support triage, to provide timely and contextual communications to identified stakeholders whilst ensuring our owned Essential Services remain available and we can accurately report upon staff impacts and status of recovery strategies.
Our Infrastructure Platforms organisation is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
As an experienced Infrastructure Support professional, your relentless dedication to innovation will have a positive ripple effect on both innovation and the people who make it. You’ll put your experience to work across the board, leading an incredibly talented team in areas like Change Management, Incident and Problem Management. You’ll be responsible for management communication and client relationship management. You’ll use your critical thinking skills to establish the team’s functional goals and set priorities and objectives that align with our overall strategy. You’ll oversee areas like incident management, change management, impact identification, management communication, Risk and Controls, client relationship management, service improvement, discovery/gathering/documenting of business needs and data and requirements. You’ll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the firm. Enterprise Technology (ET) Business Resiliency (Incident/Crisis) Management (ETCM) is responsible for providing dedicated support to the seven sub-LOB(s) within ET (inclusive of assets not limited to employees, process, and functions) so that it can swiftly adapt and respond to a disruptive event be that local, regional, or global in order to maintain our owned Essential Services whilst safeguarding people, assets and the reputation of JPMC. You'll be responsible for stakeholder communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. Global network.
**Key Responsibilities**
- Assessment of events for disruption to Enterprise Technology (employees, processes, and functions), subsequent stakeholder communications and escalation where required
- Collaboration across Enterprise Technology Sub Lines of Business to gather feedback on impacts of disruptions that require invocation of the Crisis Management Process
- Support execution of the Firmwide Business Resiliency policies and standards, partnering with stakeholders and Firmwide resiliency teams
- Support execution of Business Resiliency testing processes. Participation in the centralized Firmwide Simulation Utility (FSU) which demonstrates End-to-End resilience of plans which support the recovery of Essential Services, against impact tolerances.
- Support Global (Technology) Incident Command Centre functions/processes inclusive of Common Invocation Point (CIP), Repave & Modern Isolation tests.
**Required qualifications, capabilities, and skills**
- Prior experience in business resiliency, crisis management, operational risk or global security/intelligence function
- Ability to effectively manage multiple projects simultaneously
- Strong analytical and organizational skills and ability to challenge organization and understand ways of working
- Data based decision making, leveraging data to support the end-to-end Business Resiliency Incident / Crisis lifecycle
- Strong focus on developing self and other employees with emphasis on equity
- Ability to act independently and make proactive recommendations, work under pressure, make decisions at the right time and prioritize effectively
- Strong interpersonal and communication skills and ability to lead meetings and
-
Enterprise Technology Crisis Management
4 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeAs an actively contributing member of the Global Enterprise Technology Crisis Management Team, you will work closely with Business Resiliency peers within each Sub Line of Business across Enterprise Technology, Technology, and Firmwide Business Resiliency functions to assess, collate and represent Enterprise Technology during scheduled Crisis Management...
-
Crisis Worker
4 weeks ago
Bournemouth, United Kingdom G4S Full timeLocation: BH1 1QQ | Salary: 25.00 | Posted: 8 Nov 2023 | Closes: 6 Dec 2023 | Job Type: Part Time and Permanent | Business Unit: Health Services | Region / Division: UK & Ireland | Reference: 14816 **ROLE RESPONSIBILITY**: **Crisis Worker** **Dorset SARC, BH1 1QQ** **Flexible Zero Hour Contract** **Shifts: 07:00 - 19:00, 19:00 - 07:00 weekdays, weekends,...
-
Technology Solutions Architect
4 days ago
Bournemouth, Dorset, United Kingdom Matchtech Full timeThe Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. You will be experienced in providing design documentation, and reviewing or contributing to ICD's, IT...
-
Technology Solutions Architect
2 weeks ago
Bournemouth, Dorset, United Kingdom Matchtech Full timeThe Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. You will be experienced in providing design documentation, and reviewing or contributing to ICD's, IT...
-
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeThe CIB Technology Incident Regulatory Controls associate role is part of a highly skilled, specialist global team empowered to make critical decisions during technology incidents to assess and report against regulatory obligations. The team is at the heart of reducing variability in recovery times and is key in protecting the revenues and client franchise...
-
Technology Support Lead
7 days ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in CTC, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of...
-
Technology Support Lead
4 days ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeJoin our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in [Insert LOB and/or Sub LOB], you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day...
-
Digital Marketing Manager
1 month ago
Bournemouth, United Kingdom In Technology Group Limited Full time**Digital Marketing Manager** **Bournemouth hybrid (UK-based remote working also considered)** **Salary - £30,000 - £45,000 dependent on experience** I have a new opportunity to join my growing client in their team as a Digital Marketing Manager, supporting the generation and drive of inbound enquiries. This role is particularly aligned with someone who...
-
Business Resiliency Manager
1 month ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeBecome a key member in a global team focused on strengthening operational resilience. Global Human Resources (HR) Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disruption. As a Business Resiliency Manager in HR Business Resiliency,...
-
Solution Architect
3 days ago
Bournemouth, United Kingdom Matchtech Full timeThe Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across a number of disparate solutions for a...
-
Vice President, Business Manager
4 weeks ago
Bournemouth, Dorset, United Kingdom JPMorgan Chase & Co. Full timeGlobal Human Resources (HR) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption. As a Business Resiliency Manager in HR Business Resiliency, you will provide guidance and governance as business stakeholders develop their Business...
-
Technology Risk and Controls Associate
1 month ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Our Technology Risk and Control professionals are passionate about information security and control solutions for computing environments. Working with a world-class team of technology experts, you'll partner with process owners from the Corporate Investment Bank to provide oversight and assurance of one or more technology processes and...
-
Business Resiliency Manager
4 weeks ago
Bournemouth, Dorset, United Kingdom JPMorgan Chase & Co. Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Become a key member in a global team focused on strengthening operational resilience. Global Human Resources (HR) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and...
-
Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full timeSenior Angular Developer, FinTech, Bournemouth, Hybrid Working, Enterprise product, Building a new Dev Team Senior Angular 2+ Developer (Fintech, Hybrid Working) Bournemouth (Hybrid - 2-3 Days Remote) £60,000 - £100,000 + Bonus + Healthcare **Your new company** I've been engaged to recruit a new product team for a tech-first business that specialise...
-
Senior Principal Architect, Public Cloud
1 month ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeYou’re a pro who wants to influence the future of technical architecture and our team is looking for people like you. As a Senior Principal Architect at JPMorgan Chase within the Enterprise Technology and Infrastructure Platforms division, your role will involve leveraging your specialized expertise to shape our target state architecture and strategy....
-
.NET Core Developers Microservices, 10 Hires
17 hours ago
Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full timeMultiple.Net Core Developers, Bournemouth 2-3 Days Remote, Enterprise FinTech work, new team of 20-30 Devs. .Net Core Developers (Microservices, 10 Hires - New Team) Bournemouth (Hybrid - 2-3 Days Remote) £50,000 - £110,000 **Your new company** I've been engaged to recruit a new product team for a tech-first business that specialise managing investments...
-
Senior Delivery Manager
1 month ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeSenior Delivery Manager– Chase UK Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless digital journeys that our customers love. We deliver a wide range of projects...
-
Sr Product Associate
3 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a member of the Payments Test Product team within the Payments Technology Stability and Resiliency organization, you’ll contribute to the product roadmap,...
-
Technical Delivery Manager, Windows, Azure
1 month ago
Bournemouth, United Kingdom Spectrum IT Recruitment Full timeTechnical Delivery Manager - Hampshire - Windows, Azure, Office 365 Our client are looking for a Technical Delivery Manager to lead a team of 2nd and 3rd line engineers, delivering infrastructure support services for its growing customer base and portfolio of infrastructure services. **The skills you'll need** - Line management, direct and dotted. -...
-
Test Product
3 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timeYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a member of the Payments Test Product team within the Payments Technology Stability...