Shop Supervisor
6 months ago
Responsibilities:
- Supervise and manage daily operations of the shop
- Provide leadership and guidance to shop staff
- Ensure excellent customer service and satisfaction
- Monitor and maintain inventory levels
- Train and develop employees on sales techniques and product knowledge
- Create and implement sales strategies to achieve targets
- Oversee merchandising and visual displays in the shop
- Handle customer inquiries, complaints, and escalations
- Maintain a clean and organized shop environment
**Requirements**:
- Previous experience in retail management or supervisory role
- Strong sales management skills with a proven track record of meeting targets
- Excellent organizational and time management skills
- Bilingual (preferred)
- Ability to effectively communicate with customers and staff
- Strong leadership abilities to motivate and inspire a team
- Ability to multitask and prioritize tasks effectively
**Salary**: £28,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Sutton (required)
Ability to Relocate:
- Sutton: Relocate before starting work (required)
Work Location: In person
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