Befriending Co-ordinator

GGG recognises the vital contribution that volunteer befrienders make in providing older adults with companionship, social interaction and the support they need to participate in community life. The Befriending Co-ordinator role is central to our success, in developing, planning and implementing an effective befriending network, and for recruiting, placing and retaining the volunteer befrienders needed.

The role is for 20 Hours a week (£20,000 pro rata). Preferably 4 days a week, 5 hours but other options can be discussed. The role involves travel around Glasgow, some home working is accepted

**Key Roles and Responsibilities**

This is an established service overseen by an experienced Volunteer Engagement Manager

**The main duties are as follows;**
- To co-ordinate and manage the day-to-day activities of the North West Glasgow GGG Befriending service.
- Raise awareness of the befriending service through attending conferences, events, networking and speaking to older adults
- To support the Volunteer Engagement Manager in the recruitment of volunteer befrienders through advertising, referrals, interviewing and selection procedure and ensure all practice fall within the National Care Standards and SSSC code of Practice.
- To train and induct Volunteer Befrienders on their role (including continually reviewing the induction process for improvement)
- To match suitable befrienders with service users
- To provide regular and ongoing support and supervision to volunteer befrienders
- To recognise the contribution of befrienders and maintain strong communication with them so they feel a part of the wider team
- Where necessary undertake befriending activities with older adults
- To monitor the service provided by GGG and identify problems and challenges and determine solutions
- To monitor, collate information and evaluate the service on a quarterly basis.
- To adhere to adult support protection act and undertake risk assessments as appropriate
- To manage the client waiting list in your area of the city.
- Work in partnership with appropriate agencies
- To ensure that all appropriate Health and Safety training is completed and refreshed by volunteer befrienders where necessary
- To report Health and Safety risks or issues to the Volunteer Engagement Manager

**Person Specification**

Qualifications/ Experience

Health and Social care Befriending Certificate -desired

Experience in recruiting and managing volunteers
- essential

Car owner/ Driver -Essential

People Person
- Essential

Good communication skills **Essential**

Flexible working Essential

**Job Type**: Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Referral programme
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
During co-vid we have make the service a remote telephone service. The service is back to in person services, but we have kept the remote service available for some elderly adults who have grown to prefer telephone befriending

Work Location: One location