Head of Adult Residential Services

2 weeks ago

Mirfield, United Kingdom Hollybank Trust - Mirfield Full time

**Role**:Head of Adult Residential Services (Operations)

**Location**: Mirfield (WF14) with some travel required

**Hours**: Full-time (37hrs)

**Salary**:up to £60,000/pa (DOE)

**Benefits**:38 days annual leave (incl. 8 bank holidays), Competitive Salary, Online Reward Gateway, EAP, pension, Free Parking, CPD/PDP support and ongoing development, EAP and CSP schemes and much more.

At Hollybank Trust our mission statement is to provide education, residential care, plus a range of therapies and enrichment activities for children, young people and adults with profound and multiple disabilities. At Hollybank we focus on ability not disability, and we celebrate our differences.

2024 sees us celebrating our 70th anniversary as a Trust, and we are seeking an experienced and proactive person to join our Senior Management Team based in West Yorkshire. The Head of Adult Residential Services role is a varied and exciting one, ideal for someone with operational experience and a strategic but flexible approach to working.

**Key responsibilities**:

- To be responsible for overall operational oversight in Adult Residential Services.
- To line manage, motivate, inspire, empower and develop the registered managers in Adult Residential Services, role modelling the Hollybank values at all times.
- To support the managers to develop their own teams, culture and working environment to aid staff retention and to support outstanding person-centred care.
- Develop a high performing residential management team, where managers feel empowered to deliver person centred care aligned to Hollybank’s vision.
- As a senior leader, to develop, share and implement the vision for outstanding care in Adult Residential Services.
- To be an effective and positive Senior Manager, working collaboratively as a member of the joint SMT and Exec.
- To operate with commercial awareness and appropriate financial controls to ensure the services deliver outcomes aligned to the commissioned contract.
- To monitor, review and report on Adult Operations KPIs to the Director of Operations regularly and in the senior management/Exec meeting fortnightly.
- To ensure root cause analysis takes place for any concerns or complaints raised and that action is taken to deliver a ‘lessons learnt’ activity to improve for the future.

**Hollybank Trust is committed to Safeguarding vulnerable people, and our Safer Recruitment process requires all employees to have an Enhanced DBS check and reference checks in line with our Recruitment policy.**

**We want people from underrepresented groups such as Black and Minority Ethnic (BAME), Lesbian, Gay, Bi and Trans (LGBTQIA+) communities to succeed at Hollybank Trust and our policies and procedures ensure that this can happen.

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