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Housing & Enforcement Graduate

4 months ago

Manchester, United Kingdom Great Places Housing Group Full time

Job Advert

What you’ll be doing, over time and with training and the supervision of experienced colleagues
- Supporting the wide range of legal and enforcement work under the Housing & Enforcement umbrella, working closely with the Housing & Enforcement Specialists
- Assisting with witness interviews, witness statements, case chronologies and the preparation of court bundles
- Developing further your analytical skills and case management knowledge in specialists housing law areas, to evaluate case referrals for escalation and de-escalation
- Coordinating and building relationships with key partners across the numerous local authority and police areas in which we work to assist with partnership working, responses to incidents and information sharing
- Assisting with research on technical, legal and case law matters, including national policy and best practice to support the delivery of services and individual case progression
- Effectively working as an advocate for the Housing & Enforcement service internally and externally, arranging and attending meetings with stakeholders, multidisciplinary and agency case reviews, acting as an ambassador for the business and the work we do
- Supporting the development and delivery of training and workshops
- Providing administrative support and coordination as a central point for the Housing & Enforcement team
- Preparing and monitoring performance data for the Housing & Enforcement team, identifying trends and supporting the promotion of the work we do in line with our communication plan
- Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
- Treating customers and colleagues with respect and empathy
- Working 35 hours per week and having a flexible approach to work

What you’ll need
- GCSE maths and English or equivalent at grade C/4 or above
- A clean UK driving licence and access to a car would be desirable
- Experience of working in a customer focused environment or administrative or legal setting with a proven ability of delivering a high standard of customer service
- Excellent written and verbal communication skills
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Keen eye for detail and good organisational skills
- Commitment to completing all parts of the training programme
- Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
- Proficient in undertaking research and understanding more complex language

**Key dates...**
- Assessment day - Beginning of June 2024
- Second/ final interviews - End of June 2024
- Start date - Tuesday 3rd September 2024