Workshop Administrator

3 weeks ago

Spalding, United Kingdom Cars2trucks ltd Full time

**The Role;**
Liaising with customers to agree additional work identified through vehicleinspections. Arranging parts and to book work. Producing accurate estimates to send to the customer, following up with customers to agree work, recording outcomes to determine success of vehicle inspections and defects. Help with office admin which includes invoicing and inputting information and to book in vehicles for work
**Duties**:

- Build strong and positive relationships with customers
- Report important customer information to the Workshop
- To monitor the company software system and compile estimates for required further work
- Contact customer and sell identified work and other products and services we offer
- To liaise with the Parts department to order parts for vehicle in the workshop and also vehicle coming into the workshop for repairs in advance to keep downtime to a minimum
- To liaise with Service Supervisors/Controllers keeping them informed of customer requirements
- Inputting information to create worksheets
- Helping to invoice to customers and to follow up order numbers **Occasional overtime on Saturday mornings, when required**:

- Any other duties as deemed necessary to fulfil the role

**Criteria**:

- Experience of Parts/ Service sales role within a workshop industry
- Computer literate
- Experience with Workshop Management Systems
- Clean driving licence and good driving record

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person

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