Receptionist

2 months ago

London, United Kingdom We Are Social Full time

**This role is office based 5 days a week.**

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With 1,300 people in 19 offices spanning four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.

This role is based in our UK office in the heart of Shoreditch, with hybrid working options. Here, our 230-strong team of social experts create Ideas Worth Talking About for some of the world’s biggest brands - ideas that rise above a world of distractions, stop thumbs, win hearts and capture minds. Our enviable client roster includes Starbucks, McCain, Adidas, Kelloggs, Activision, and Audi.

Our vision is to lead the evolution of marketing and, to achieve this, we hire the best people who want to make career defining work. That’s where you come in.

**The Role**

Our Receptionist role is really important in ensuring a smooth office experience for everyone. We expect multi-tasking, an eye for detail and the ability to be adaptable in fast-moving times. You are the first person all our visitors and employees liaise with, so we expect approachability, professionalism and proactiveness, to ensure the efficient running of our operations within the office.

**Our Culture**

Collaboration is key to our achievements. We share our ideas and knowledge across our whole network, so we learn and improve together. Ideas are respected, honesty is expected and opinions are always valued. We reward hard work and talent. We’re dedicated to helping our team develop, fulfil their personal ambitions, and achieve success within their work.

Equity, Diversity and Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We have an Equity, Diversity & Inclusion Charter in the UK that can be found here that details our focus areas across People, Work and Culture in 2023.

We welcome and encourage talent from all backgrounds and are committed to creating a representative team that can deliver creative excellence.

**Requirements**:
**What we are looking for?**

We are looking for an individual who enjoys working in a fast working environment and who is solutions driven. You need to be highly organised and have strong attention to detail to ensure a smooth operation of the office. We are looking for someone who is proactive in their working style, if something needs organising then you have the initiative to move forward and support the wider business. As a global agency that works within social media then being agile and comfortable working in an environment where change is inevitable is important. You will be the face of the agency for visitors, colleagues and clients, so having an approachable and friendly demeanour is very important for this role. You will be process driven and find working in a structured way important to doing an essential role for the agency.

**Key Role Responsibilities**
- Meet and greet guests
- Manage visitors and new joiner passes
- Answer phones and relay messages
- Book Couriers and liaise with Loading bay
- Book refreshments for meetings
- Meeting room scheduling and refreshments
- Book Travel (Flights, Trains, Taxis, Hotel)
- Order office supplies (breakfast/stationery/IT supplies etc)
- Distribute post and deliveries
- Reconciling receipts on Workbook
- Arrange Staff cycle inductions
- Assist with setting up and planning agency events and socials
- Assist with office clear outs
- Assist with catering for Lunch and Learns / Company events
- Share comms with new joiners about visitor procedures
- Fire Marshall
- First aider

**Benefits**

**Our Culture and the Nice Stuff**

Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2023.

So let’s get to the good stuff, we offer all those things you would naturally expect; 25 days holiday, pension scheme & life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world

But what’s life around here really like day-to-day? Well, we ask our people regularly what they think about us/their role and here are some of the most common things they say:

- I value my manager we have a good relationship
- We love to ‘get social’ with the people I work with
- Trusted to get on with the job, without ‘micro-management’

**This role is office based 5 days a week.

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