Barista/banconista Supervisor

We, at Swoon, are an innovative and artisanal Gelato company who will be opening our first store in Wales in February. The quality of our delicious products and the welcoming attitude of our staff is key to our success. We are passionate about providing true Italian gelato. Our Gelaterias are bright and attractive with artisanal drinks and coffee on offer as well as revolutionary new gelato products.

A**bout the role**

A fantastic opportunity has arisen for a driven, experienced and energetic supervisor. Your role will be to train and supervise the team, adopting a ‘hands-on’ approach, while forging a good and supportive working relationship with the Store Manager.

**Who we are looking for**

A real people person with a desire to provide the best customer experience possible, highly motivated when it comes to developing and inspiring the team and driving the business forward. You will be used to operating in a busy environment with high quality products and adhering to the highest health and safety standards. Bring us your ambition, knowledge and leadership skills and in return we will give you excellent training, great colleagues and opportunity to develop and progress within the business. Previous catering or retail experience an advantage.

**Skills**

You will be someone who thrives on responsibility and enjoys motivating and inspiring a team. Flexibility, resilience and adaptability will be key to your success and as you will be involved in achieving financial targets, adhering to budgets and managing stock, good numeracy skills are important.

**Job Types**: Full-time, Permanent

**Salary**: From £21,320.00 per year

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising: 1 year (required)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: One location

Reference ID: DS/SW/SC/01
Expected start date: 06/02/2023