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Ashton-Under-Lyne, United Kingdom 3D4D Baby Scan Studio Full timeScan Buddy role required for baby scanning centre over two sites. The role requires working at TWO locations Manchester City centre and Ashton town centre. The role provide the vital link between the scanner (sonographer) and the family ensuring that from the moment the family arrives, their experience is optimised and the relationship with the customer...
Scan Buddy
5 months ago
An opportunity to join a baby scan centre in a pivotal role as Scan Buddy. The company has been providing ultrasound scans to pregnant women since 2014.
The role provides the vital link between the scanner (sonographer) and the family
ensuring that from the moment the family arrives, their experience is optimised and
the relationship with the customer is fully developed. We are looking for an individual
with the confidence, experience, charisma and ability to build strong rapport with our
families. We also seek someone who is happy to take on added responsibility. No
technical experience is required.
This is a Part Time role that will involve weekend work.
You will spend your working day introducing parents to their unborn baby for
the first time; it really doesn't get any better
Key tasks and responsibilities:
1. Relationship Building
a. To build rapport and a strong relationship with the customer and their family
ensuring that their experience is smooth, enjoyable and relaxing.
b. To support the sonographer throughout the scan process
c. To work in close partnership with a small team of staff
2. Selling
a. To look for and capture upsell opportunities throughout the customer's visit
including additional scans, upgrades and extra merchandise sales
3. Handling difficult situations
a. To deal with customers with compassion and sympathy as the primary
objective.
b. To ensure that relevant paperwork is completed thoroughly
4. Hygiene and comfort
a. To clean down the key equipment at the end of each trading period and to
generally ensure that the studio is spotless at all times
5. Administration.
a. To handle basic administration tasks to a high standard.
b. To be reasonably computer literate
6. Other duties
a. To be prepared to take on other duties and responsibilities within the studio as
required, including reception, marketing and administration.
Potential hours you could be working:
Wednesday 1-8pm
Saturday 9-6pm
Sunday 9-12pm
**Responsibilities and Duties**
To be caring and looking after the mothers in all circumstances
**Job Type**: Part-time
Required experience:
- Retail Sales: 1 year
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: £15.00 per hour
Day range:
- Every weekend
Work Location: In person