Hotel Porter

4 months ago


York, United Kingdom No.1 by GuestHouse, York Full time

**Reception/Housekeeping Porter at No.1 York by GuestHouse, York.**

No.1 by GuestHouse is the best place to work in hospitality, in the great city of York, and we want YOU to be part of our fantastic Welcome Team As Porter you will help our guests have the best arrival experience, your duties will include:

- Helping housekeeping strip bed linen
- Moving linen to and from floors, ensuring our housekeeping team always have linen and towels available
- Emptying bins and generally helping keep the hotel look clean and tidy
- Collecting guests luggage from the station on our pick up bike yes you get to ride our pick up bike, and be the first person our guests meet
- Welcoming guests to the hotel, and showing them to their rooms, helping them with luggage and other belongings
- Elements of cleaning and general supportive work may be required
- Relief cover for our Night Reception team, so that means covering their annual leave, by working night reception shifts
- Other duties are included, but the above gives a general feel for the role

Here are some of the perks you will receive as part of the team (amongst others):

- We are an **awesome team of people**, who love working together.
- ** £200 cash bonus** when you pass your probation with us, and **£200 cash bonus** when someone you refer to us gets hired.
- You will get signed up to **PERKBOX** when you pass your probation
- which means you get access to hundreds of discounts for your weekly shopping, cinemas, attractions, gyms, freebies and more
- We invest in your **wellness and mental health**. You can access private GPs and counselling sessions, whenever you need it.
- Our team have their own **team room**:

- with their own **pantry full of food**, to use whenever they like. Grab a snack
- You can stay with your **family and friends **in any of our hotel at a huge **discount**.
- We will invest in you and the **training** you want to get ahead. Want to learn about wine? About food? About health and safety? Let us know and we will ensure you learn the skills you need to progress your career.

**So what does it take to be work here? You must want to be the best at what you do. Be proud of doing things the right way, even when no one is looking. In other words, be**:

- Hard working and driven
- Have a **GENUINE** passion for hospitality and looking after people
- Ideally have a work experience working in a guest facing role
- but if you’re just starting off, that’s ok too.
- Be Genuine and a real team player. That one is a non-negotiable
- At GuestHouse We say we’re a family of happy hotels, full of wonder, in Britain’s most intriguing cities because we mean it. We’re literally a family, three brothers in fact - Tristan, James and Tom - creating the kind of hotels our families and friends want to stay in. Luxury, but not stuffy. Different, but not show off. And above all, happy. We know that to make guests happy we need you, our teams, to be happy at work, empowered to make decisions, and genuinely feel like part of the family, not just someone doing a job._
- we’d love to meet you.

**Hourly rate of £10.50 per hour, 40 hours a week, weekend work required. This role requires some flexibility as some night shifts are required to help cover holidays, however the majority of shifts will be during the day. Please note we will always give rest between working nights and days.**

**Full time and Part time roles available.**

INDFOH


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