Health Care Support Worker

6 months ago

Ferndale, United Kingdom Swansea Bay University Health Board Full time

Delivering Patient Care Assist the Registered Nurse in the assessment, on-going assessment, planning, management and evaluation of care. Under direction of the Registered Nurse supports appropriate individualised, clinical/risk assessments providing accurate feedback as necessary. Deliver safe, high quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Nurse. This will include supporting patients with all aspects of the fundamentals of care including activities of daily living, providing feedback on progress against the plans implemented.

Supporting people to move in the future Develops competencies and practices clinical skills required to deliver care relevant to patient group and within the agreed scope of practice for the Senior Healthcare Assistant. Report back and share information with the Registered Nurse on the condition, behaviour, activity and responses of individuals. Recognises and effectively responds to emergency situations escalating support from the Registered Practitioner in a timely and appropriate manner. Promotion of Independence and Wellbeing Involves patients in their care, encouraging independence and supporting them to improve and maintain their mental and physical health and well being.

Promotes health promotion activities relevant to the speciality. Respect the privacy, dignity, needs, beliefs, choices and preferences of patients and carers. Ensure valid consent is obtained prior to undertaking care procedures. Delivering Safe and High Quality Care Recognise issues relating to Safeguarding vulnerable adults and report any problems or raise concerns to the appropriate Registered Nurse in a timely manner.

Demonstrates the ability to identify situations which may cause concern e.g. in relation to patient care / health and safety and reports to the Registered Nurse in a timely and appropriate manner. Undertakes additional champion/ link roles as requested by ward / department manager. Participate in audit activities being undertaken in area of practice.

Contribute to the improvement of service by reflecting on own practice and supporting that of others. Communicating Effectively Communicates effectively with patients and relatives and overcomes barriers to effective communication in a manner which is sensitive to patients, carers and relatives needs. This includes communicating effectively with patients who may have a degree of sensory impairment, speech and language difficulties, memory and cognitive impairment, learning difficulties and challenging behaviour. Ensure all patient related information is treated sensitively and adhere to the principals of confidentiality at all times Maintains clear and accurate patient records relating to patient care and interventions utilising both digital and paper based records.

Reports accidents/untoward occurrences and complaints to the relevant Registered Nurse as soon as possible. Working Effectively in a Team Works as an effective member of the team, actively promoting good team relationships. Work in an effective and organised manner demonstrating excellent time management and organisational skills to effectively deliver person-centred care for an allocated group of individuals. Attend team meetings where possible contribute to team discussions that help improve and maintain excellent quality care for patients.

Being Accountable Demonstrates integrity and acts in line with the Code of Conduct for Healthcare Support Workers in Wales working in accordance health policies, protocols and guidelines at all times. Recognises and consistently works within boundaries of the role and assessed competencies. Is responsible and accountable for own practice and for appropriate delegation of care he/ she gives to Healthcare Assistants. Demonstrates behaviours and attitudes in accordance with the health boards values and behaviours framework and act in the best interest of patients, relatives and carers at all times.

Identify and take action by raising concerns when own or others behaviour undermines equality and diversity. Exercise personal duty of care in the safe use and storage of equipment and management of patient property. Be environmentally aware and financially prudent in use of resources and energy. Maintain Unit stock levels.

Developing Self and Others Takes responsibility for attending statutory, mandatory training and work based learning opportunities in accordance with the health board policy and local training needs analysis. Makes effective use of e-learning opportunities to achieve compliance with mandatory training. Take responsibility for maintaining a record of own personal development. Prepares for and takes an active part in the appraisal process in accordance with organisation policy in partnership with reviewer, identifies opportunities to develop own competence/own skills in order to achieve objectives.

Takes responsibility for own continuing development and

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