Insight Interviewer

Job description

Insight Interviewer

Permanent -16 hours per week

Hours: Shift pattern listed below:
Wednesday 10:00-18:30 and Thursday 10:00-18:30

Salary range: £23,556 to £24,462 (pro rata) per annum

Base: Force Headquarters, Sherwood Lodge, Arnold, Nottingham, NG5 8PP

**Main purpose of role**:
To support Nottinghamshire Police by engaging with members of the public who have had contact with the force, in order to provide data for performance indicators and management information, to meet local and national standards. This will help shape the way we deliver the service in the future.

**Key skills and experience required**:
You will be experienced in customer care or telephone surveys and have the ability to use initiative in managing a workload. Effective verbal communication skills while accurately recording data are essential. The ability to engage with victims of crimes (such as domestic abuse, hate crime, violent crime) over the telephone in a sensitive and professional manner is crucial to the role. Please also refer to the Person Specification.

**Vetting Level - Recruitment
- you must have resided in the UK for at least the last 3 years**

**Important Information**:
**PROUD **embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.

**Job details**:
Job reference
- REQ000665

Date posted
- 02/04/2024

Application closing date
- 16/04/2024

Location
- Joint Headquarters/Arnold

Salary
- £23,556 to £24,462 pro rata if part time

Package
- Wednesday 10:00 - 18:30 and Thursday 10:00 - 18:30

Contractual hours
- 16

Basis
- Part time

Job category/type
- Other Roles