Firearms Administrator

**Firearms Administrator**

Closing Date: Friday 15 December 2023 at 5pm
Work Type: Full Time - Permanent

**Salary**: £24,921 - £27,789 per annum
Department: Joint Protective Services
Location: PHQ Martlesham Hybrid (Rota)

**Activities and Responsibilities of the Post**

Principle Purpose of the role

This role is responsible for accurate data input and the process of renewing firearms certificates and permits,

Main Activities of the Role
- Respond to telephone enquiries from members of the public, police officers and other agencies, providing advice on firearms legislation
- Ensure accurate data input onto the National Firearms Licensing Management System (NFLMS)
- Provide clerical and administrative support to the Firearms Licencing Unit
- File, maintain and weed files
- Prepare and dispatch certificates, permits, other authorities and letters
- Any other duties that are commensurate with the role and grade as may be requested by line management

Person Specification

It is essential that applicants meet the following criteria:

- Demonstrate good numeracy and literacy skills.
- Ability to communicate effectively at all levels in a customer focused environment.
- Experience of working effectively as part of a team.
- Ability to consistently achieve accuracy and quality standards in all aspects of administrative work showing careful attention to detail.
- Experience of prioritising and organising workloads to complete tasks within given deadlines

It is desirable that applicants meet the following criteria:

- Previous office/administration experience.
- Previous vetting experience

Hours of work are 37 per week Monday to Friday

This post is offered on a permanent basis

Special conditions / Points to note
- The purpose of this job description is to indicate the general level of the duties and responsibility of the role, the duties may from time to time vary without changing the general character of the role or the levels of responsibilities
- Whilst the role is normally based at the aforementioned location, you may be required to work at other establishments across both Norfolk and Suffolk Constabularies as may be reasonably required. Police Staff Conditions of Service will be adhered to in such instances
- All duties must be carried out in accordance with relevant Health and Safety legislation and good practice. A ‘No Smoking in the Work Place’ policy applies.
- All duties must be carried out in a manner that supports the Constabulary’s commitment to equality and inclusion

Norfolk and Suffolk constabularies are committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

**Job Types**: Full-time, Permanent

**Salary**: £24,921.00-£27,789.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: In person