Gp Administrator/receptionist

3 weeks ago

Skipton, United Kingdom IG Medical Full time

Responsibilities The following are the core responsibilities of the Receptionist role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. a) Receiving and directing of patients on arrival b) Open premises c) Close and secure premises d) Handle general enquiries and make new and follow-up appointments e) Responsibility for helping people with non-medical problems. Ensure that appropriate attention, care and time given to patients, particularly the elderly, and issue relevant details of services available to them f) Answer telephone and deal with or redirect enquiries to appropriate staff g) Process eConsults as per practice protocol h) File and retrieve medical records i) Photocopying j) Use computer as per practice policy k) Liaise and provide clerical assistance when necessary for attached staff l) Read and action emails, notifications and tasks appropriately m) Assist with any other duties of a Clerical or Administrative nature that may be required of you n) Processing death certificates in a timely manner o) Processing medical reports/insurance reports/DVLA requests etc in accordance with current Protocols p) Relaying messages between clinicians and patients in a timely and polite manner q) Maintain a clean, tidy, effective working area at all times r) Monitor and maintain the reception area

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