Health Care Support Worker

7 months ago

Sleaford, United Kingdom K2 Healthcare Ltd Full time

**Duties and responsibilities**: 1. Nursing BP monitoring Urinalysis Phlebotomy ECGs Chronic disease reviews (physical health check) NHS Healthchecks Provide lifestyle advice to patients making any necessary referrals within the organisation Basic wound management (dressings, suture removals) Injections (B12, influenza) Assist the GPs in Minor Surgery clinics if required Weight monitoring Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager Ensure sharps bins are ready for collection Restocking/maintenance of equipment Restocking of clinical areas and consulting rooms Health checker screening and sign posting responsibilities on patient arrival 2. Administration and professional responsibilities Participate in the administrative and professional responsibilities of the organisation team Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes Ensure the clinical computer system is kept up to date with accurate details recorded Ensure appropriate items of service claims are made accurately, reporting any problems to the organisation administrator Ensure accurate completion of all necessary documentation associated with patient health care and registration with the organisation Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in organisation meetings as required Assist in formulation of organisation philosophy, strategy and policy Restocking and maintenance of clinical areas and consulting rooms To create and send recall letters for clinics To assist in seasonal and special projects as requested e.g. flu campaign Ordering and display of health promotion materials 3.

Management of medical records Ensure that records are accurately assembled in advance of each consulting session Ensure that records are available in the instances of urgent consultation Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to Ensure correspondence, reports, results etc are filed in correct records Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover 4. Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report any problems or variations to the senior receptionist 5. Any other delegated duties considered appropriate to the post SPECIAL REQUIREMENTS FOR THE POST An understanding, acceptance and adherence to the need for strict confidentiality An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to organisation limitations An understanding and acceptance of ones capabilities and awareness of own limitations Ability to work without direct supervision and determine own workload priorities Basic keyboard and computer skills Flexibility of working hours Excellent communication skills Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, organisation staff and other healthcare workers.

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