IT Service Coordinator Itil
3 weeks ago
Service Coordinator - ITIL
Mansfield
c£24,000 - 25,600k
The role of service coordinator
- Manage the support of the business IT users, ensuring that the service appropriately supports the business objectives
- Provide guidance and assistance to users on use of the Digital Service Desk, Service Management and Digital services in general as required.
- To ensure that system changes are managed effectively
- Actively manage customer and supplier relationships using ITIL service management
- Procurement of equipment and software and the administration of associated contracts
- Experienced in ICT Support
- Have an excellent knowledge and understanding of ITIL
- Excellent knowledge of business systems And processes and experience of service level agreements (SLA)
- Experience of ITIL Foundation HND Or equivalent
Keywords IT helpdesk / IT coordinator / IT Facilities / IT service coordinator / technical helpdesk
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