Specialist Children’s Service Team Administrator
7 months ago
We have a great opportunity for a Team Administrator to join our Community Paediatrics Team. The role is based at Upton Hospital, Fir Tree House, with an opportunity for flexible working hours.
We are looking for someone with proven administration experience who will be able to take on administration responsibilities such as manging electronic mail inboxes, making and answering telephone calls with service users, management of referrals, ordering medical and stationery supplies, covering reception and general admin tasks.
You will be joining an excellent team who can only be described as one big happy family, who work very hard to seamlessly support the children, families and supporting services. We operate in alignment with the Trust values of working together, caring for our services users, and we are committed to providing a first-class service to our children and families
- To act as the Team Administrator for the Community Paediatricians and act on their behalf within departmental guidelines
- To independently provide comprehensive administrative support inclusive of referrals, ECHA requests, booking appointments, internal and external telephone calls, sending out correspondence, filing, updating patient records, discharge, and archiving
- To ensure good communications are maintained across the service; being the first point of contact with external agencies/stakeholders/service users/locality
- To provide reception cover and administrative support to the medical secretaries and consultants, including booking appointments, sending out correspondence and updating electronic patient records.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
**Our values at Berkshire Healthcare**:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
**Benefits of working for us include**:
- Flexible working options to support work-life balance.
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
**The “must haves” for you to be considered for this role**:
1. Previous knowledge and experience of working in an office and/or customer care environment.
2. Experience in secretarial/administrative work, undertaking a full range of administrative duties.
3. Ability to work effectively as part of a team, to be able to work unsupervised and on your own initiative, in addition to being able to manage your own workload.
4. Intermediate keyboard skills and the ability to use IT packages such as Word, Outlook and Excel, and experience of using software packages.
5. Being reliable and having a good sense of humour is a must.
If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.
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