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Food and Beverage Supervisor

4 months ago

Turriff, United Kingdom The National Trust for Scotland Full time

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor experience
- Offer excellent customer service and ensure all members of the catering team do the same.
- Delivering high standards and a consistently warm welcome within the catering department
- Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing and security of buildings, addressing issues and emergency procedure and providing relief cover, as required.

Catering operation
- Plan, prepare, cook, and present food of the highest quality and standard.
- Ensure that food is prepared and served in a timely manner.
- Lead with menu development ensuring presentation of a high-quality food and drink offer.
- Ensure compliance with health and safety, food hygiene, food allergen, licensing, and environmental health standards, completing all related record-keeping.
- Accountable for cost-effective stock management, ordering, storage, and wastage control.

People management
- Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting and coaching on front and back-of-house routines.
- Prepare catering rotas and holiday allocation to meet business needs.
- Work closely with specialist advisory colleagues, i.e.our Trust-wide Catering Development team
- Instill a Health & safety and Environmental health culture throughout the catering operation

Finance Management
- Share responsibility for achieving the catering budget together with the F& B Manager
- Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation.
- Supervise daily café till operations and perform end-of-day income reconciliation
- Assist the F&B Manager with menu costing and stock-taking.
- You may have delegated tasks within other departments, and you will understand and help deliver the overall property business plan
- This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

**Job Types**: Full-time, Permanent

Pay: £26,884.00-£28,684.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 30/06/2024