Bookings Administrator

6 months ago


StokeonTrent, United Kingdom The Mansfield Group Full time

**About us**

If you have the drive and experience to work in our fast-paced operations role and are looking to work in a supportive and welcoming environment, we will provide you with the tools and encouragement to help grow your skills and career within The Mansfield Group.

**Keys Skills**
- The ability to work at a fast pace and accurately record data
- Ability to work unsupervised and on own initiative
- Experience working in a fast-paced office environment
- Thrives under pressure
- Ability to Multi task
- Working knowledge of Office 365 and any other relevant computer-based systems
- Excellent communication skills
- A good standard of literacy and numeracy

**The Role**
- Free onsite parking
- Air-Conditioned control room
- Day Shifts Available
- Flexible Shift Patterns
- Overtime available
- All training will be provided
- Branded uniform provided

If you feel you have the drive to succeed and a willingness to progress then get in touch.

**Benefits**:

- Company pension
- On-site parking

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Safe work environment
- Lively atmosphere
- Relaxed atmosphere

**Job Summary**

**Essential Duties**
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies of the company.
- Take the extra mile to engage customers.
- Other duties as assigned.

**Qualifications**
- Strong communication skills; ability to work well in a team environment; ability to work well under pressure; ability to listen, speak, write and communicate effectively.
- Customer service experience.
- Ability to multi-task, prioritize, and manage time effectively.

**Salary**: Up to £11.50 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
- Referral programme

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: In person


  • Booking Administrator

    5 months ago


    Stoke-on-Trent, United Kingdom Pertemps Network Group Full time

    **Booking Administrator**: - 162102178**£14.03 Per Hour** - Full Time**Temporary** **Stoke-on-Trent, Staffordshire** **Administration** **Job Description**: - Pertemps Stoke are currently recruiting for a booking in administrator for our client based in Cheadle - ST10. - **For this Booking Administrator role you will be responsible for;** - Receiving...


  • Stoke-on-Trent, United Kingdom Nuffield Health Full time

    Theatre Bookings AdministratorNuffield Health North Staffs Hospital | Administration | Permanent |Full Time|Up to £ 23,419.50 per annum, depending on experience37.5 hours per week Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Nuffield Health Full time

    Theatre Bookings Administrator plays a pivotal role in the smooth operation of our busy theatre department. As a key member of our administrative team, you will be responsible for handling enquiries, maintaining databases, and providing a range of secretarial services including minute taking and diary management.Key Responsibilities:Handle enquiries and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Nuffield Health Full time

    Theatre Bookings Coordinator RoleNuffield Health is seeking a skilled Theatre Bookings Coordinator to join our team at North Staffs Hospital. As a key member of our administration team, you will be responsible for managing, appraising, and interpreting data, as well as presenting it in a timely and professional manner.Key Responsibilities:Handle enquiries...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen to work within the Call Centre in the Outpatient Department. We are a Compassionate Trust who work together as a team, safety is paramount and we continually review and improve the service for our patients. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent...


  • Stoke-on-Trent, United Kingdom Caring for Care Full time

    Caring For Care are the UK's top-rated healthcare training provider. We are looking for an additional course advisor to support us in the next stage of business expansion and growth. The course advisor is responsible for dealing with customer training course enquiries for our business clients You will be responsible for ensuring our client's training...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full time

    {"Job Overview": "We are seeking a skilled Administrator to join our team at KPI Recruiting Ltd. As an Administrator, you will be responsible for providing exceptional customer service, managing bookings, and maintaining accurate records.", "Key Responsibilities": "• Taking bookings from customers via telephone and email• Adding all booking information...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full time

    Role OverviewWe are seeking an experienced Administrator to join our team at KPI Recruiting Ltd.Main Responsibilities:Taking bookings from customers via telephone and email, with excellent customer serviceAdding all booking information to the booking systemEnsuring all information is updated and maintained, demonstrating data entry, retrieval and database...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full time

    Key Responsibilities:Taking bookings from customers via telephone and email, with excellent customer service skills.Adding all booking information to the booking system, ensuring data entry, retrieval, and database maintenance skills are applied.Responsible for filing and archiving relevant documents, with a focus on data management.About the Role:This is an...


  • Stoke-on-Trent, United Kingdom H2 Consultancy (MIDLANDS) Full time

    Location: Stoke-on-Trent Work Type: Part-Time Category: Administration **Operations Administrator** Are you an experienced Service Administrator, Planning Administrator or Operations Administrator looking for a part time opportunity? If you have answered YES to the above, then DIVE IN for more information Working for an established and growing business...

  • Administrator

    6 months ago


    Stoke-on-Trent, United Kingdom Phoenix Gas Services Ltd Full time

    This is an exciting opportunity to work for Phoenix Gas Services Ltd undertaking a variety of duties. You will be working within a small, hardworking, and friendly team. The role will include various administration duties with the aim to develop and have more responsibility. As an **Administrator**, you will be assisting with the day to day admin tasks in...


  • Henley on Thames, United Kingdom Wacpack Logistics Ltd Full time

    **Bookings and Logistics Administrator** **Type of Employment**:Full time (Permanent contract) **Wacnet Ltd **have been in shipping logistics for over 20 years offering our clients new and unique approaches to their brand awareness and logistic solutions. **The main purpose of the job** Joining our organisation, you will play a vital role in supporting...


  • Stoke-on-Trent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    The North Staffordshire and Stoke on Trent Integrated Musculoskeletal Service (NIMS) is looking to recruit an team-orientated Administration Assistant on a full time (37.5 hours) basis to join our friendly Admin team.Part time hours will be considered.This position will likely be based in Newcastle, however, there will be a requirement to travel to other...

  • Administrator

    8 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The Organisational Development, Culture and Inclusive team is looking to appoint an enthusiastic and motivated Receptionist/Administrator to support the team in developing individuals, teams and the wider organisation. The post holder will ensure the smooth day to day operation of The Academy reception and administration processes that support all aspects...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking to appoint an enthusiastic, efficient and motivated individual to join our extremely busy administration team. You will be responsible for welcoming patients/visitors to The Heart & Lung Department and ensuring all cardiac investigations are logged/booked according to National Targets. You must have the ability to work well under pressure to...

  • Team Administrator

    5 months ago


    Stoke-on-Trent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We are seeking a conscientious individual with a can-do attitude, who demonstrates a commitment to delivering high quality administration support. The successful applicant will have excellent communication and organisational skills, and ideally have administration experience of working with clinical teams in the NHS. You will work as part of a dynamic...


  • Stoke-on-Trent, United Kingdom DA PAK Ltd Full time

    **About us** D A Pak Limited is a leading supplier of packaging, providing an end-to-end service from design to sourcing to storage and final delivery. Working with a wide range of businesses across the UK and abroad we provide a key service in this sector. The business is expanding and looking for a bright, talented, motivated individual to join a dynamic...

  • Administrator

    6 months ago


    Stoke-on-Trent, United Kingdom Aalco Full time

    Working for the UK's largest non-ferrous metal stockholders, as an administrator with the support of the Service Centre & Warehouse Manager. **Provide a focal point for accounts administration liaising effectively between the Credit Centre and Service Centre staff** - In the event of a customer insolvency forward the relevant information to the Credit...


  • Stoke-on-Trent, United Kingdom Phoenix Gas Full time

    We are seeking an experienced administrator to join our Installations Team. As an Administrator you will be assisting with the day to day admin tasks in the office. Responsibilities of the Installations Administrator include: - Undertake filing, faxing, record keeping, photocopying and distribution of relevant documents. - Provide support to members of...

  • Hub Administrator

    5 months ago


    Stoke-on-Trent, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    Provides full secretarial service to the Senior Operations Manager, including managing and maintaining electronic diary system. Handles routine and confidential correspondence relating to the general operation of the office, including reports, invoices, contracts for outside/external sporting events, memos etc for all senior staff, using computer. Open...