Current jobs related to Customer Support Team Leader - Wakefield - Prism Medical UK

  • Team Leader

    7 months ago

    Wakefield, United Kingdom Millennium Support Full time

    Are you a looking to take a step up in your health and social care career? Or are you currently a Senior Support Worker / Team Leader, looking to a move to a more rewarding organisation? We have an opportunity for someone to become a Team Leader with us within our supported living services in the Five Towns area of Wakefield! At Millennium Support, we...

  • Supported Living Team Leader

    7 months ago

    Wakefield, United Kingdom Millennium Support Full time

    **Are you currently in a Senior Support Worker role and want to take your career to the next level?** **Are you passionate about developing other people's potential?** **Want to join and lead in an organisation that stands out? and works alongside the Transforming Care Agenda?** **We are looking for a Team Leader to work in our complex supported living...

  • Acting Advanced Team Leader

    3 weeks ago

    Wakefield, United Kingdom Millennium Support Full time

    **Are you ready to take the next step in your career?** We are looking for an **Acting Advanced** **Team Leaders at** our Supported Living service, Margaret's Close, Knottingley! In this role you will help us to empower adults with learning disabilities, autism, and other associated conditions who display behaviours that challenege and complex needs to...

  • Behaviour Support Worker

    1 week ago

    Wakefield, United Kingdom Leader Group Full time

    **BEHAVIOUR SUPPORT WORKER** **Location**:Wakefield **Start date**: Immediate **Contract Type**: Long term, temporary. **Job type**: full/part time **Schedule**: Monday - Friday, 8:30am - 3:30pm **Salary**: £70 - £80 per day, depending on experience Leader Education is currently recruiting for multiple **Behaviour Support Workers**for a **short-stay...

  • Team Leader

    2 weeks ago

    Wakefield, United Kingdom Allerton Care and Support Ltd Full time

    **Homelessness Team Leader - Allerton Support** **We are looking for Team Leaders to join our Homeless Services!** **Do you have a passion for supporting the Homeless Agenda?** **Do you have experience in working with Homeless Services and want to use these skills to further your career?** Following a management re structure we have developed Team Leader...

  • Customer Service Team Leader

    1 month ago

    Wakefield, United Kingdom Lucy Walker Recruitment Full time

    We have a fantastic opportunity with one of our clients based in West Yorkshire, who are recruiting for a Customer Service Team Leader This is a unique opportunity and for the right candidate, will present an opportunity to develop a team and grow your career with a market leader. Our client is committed to adapting to the changing landscape of health and...

  • Customer Service Team Leader

    1 month ago

    Wakefield, United Kingdom CV-Library Full time

    We have a fantastic opportunity with one of our clients based in West Yorkshire, who are recruiting for a Customer Service Team Leader This is a unique opportunity and for the right candidate, will present an opportunity to develop a team and grow your career with a market leader. Our client is committed to adapting to the changing landscape of health and...

  • Customer Service Team Leader

    1 month ago

    Wakefield, United Kingdom Lucy Walker Recruitment Full time

    We have a fantastic opportunity with one of our clients based in West Yorkshire, who are recruiting for a Customer Service Team Leader .This is a unique opportunity and for the right candidate, will present an opportunity to develop a team and grow your career with a market leader.Our client is committed to adapting to the changing landscape of health and...

  • Customer Service Team Leader

    1 week ago

    Wakefield, United Kingdom Lucy Walker Recruitment Full time

    We have a fantastic opportunity with one of our clients based in West Yorkshire, who are recruiting for a Customer Service Team Leader .Our client is committed to adapting to the changing landscape of health and safety legislation by continually updating our processes and service offerings to clients.You will be responsible for leading a small team, coaching...

  • Children's Home Team Leader

    7 months ago

    Wakefield, United Kingdom Send Inclusion Support Full time

    **Children's Homes Team Leader - West Yorkshire** **Job Title: Children's Homes Team Leader** **Salary Range: £35,367 - £42,406 **(inc 3 sleep-ins per month) **Location: Wakefield** **About Us**: Joining our team means becoming a vital part of a young person's day-to-day life. You'll be there for the highest highs and lowest lows, helping our young...

  • Team Leader

    7 months ago

    Wakefield, United Kingdom Card Factory Full time

    Job Introduction **Location: wakefield teall street** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    8 months ago

    Wakefield, United Kingdom ivolve Care and Support Full time

    Wakefield, WF1 5NF £12.30 per hour **(increasing to £12.44 per hour on 1st of April)** 40 hours per week (Monday to Sunday on a rota basis) Are you kind, passionate and resilient? Do you want to make a real difference in your work and to the people we support? Do you have the natural flare to lead, direct and support your colleagues? If so, this could...

  • Team Leader

    7 months ago

    Wakefield, United Kingdom ivolve Care and Support Full time

    Wakefield, WF1 5NF £12.44 per hour 40 hours per week (Monday to Sunday on a rota basis) Are you kind, passionate and resilient? Do you want to make a real difference in your work and to the people we support? Do you have the natural flare to lead, direct and support your colleagues? If so, this could be the opportunity to you! We are seeking a superstar...

  • Learning Support Assistant

    3 weeks ago

    Wakefield, United Kingdom The Leader Group Full time

    **LEARNING SUPPORT ASSISTANT** Location: Wakefield Start date: Immediate Contract type: Long term, temporary. Job type: full/part time Schedule: Monday - Friday **Salary**: £70 - £85 Leader Education is currently recruiting for multiple _**Learning Support Assistants**_for an **A*_**utism Resource**_ **Unit* in a mainstream school in...

  • Customer Relations Team Leader

    2 weeks ago

    Wakefield, United Kingdom Grand Central Rail Full time

    **Customer Relations Team Leader** **This role will be based in Wakefield Kirkgate Station** Like many commercial businesses, Grand Central has seen its challenges over thepast 2 years. Although we are small in size, we are resilient. Thanks to our dedicated team and loyal customers, we are preparing ourselves for a better future. Grand Central is an...

  • Customer Relations Team Leader

    2 weeks ago

    Wakefield, United Kingdom DB Arriva Full time

    **Customer Relations Team Leader** **This role will be based in Wakefield Kirkgate Station** Like many commercial businesses, Grand Central has seen its challenges over thepast 2 years. Although we are small in size, we are resilient. Thanks to our dedicated team and loyal customers, we are preparing ourselves for a better future. Grand Central is an...

  • Education Support Worker

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Leader Recruitment Group Full time

    Leader Education is seeking a qualified School PE and Learning Support Assistant to join our team in Wakefield. The successful candidate will be responsible for providing individualized support to students with Special Educational Needs and Disabilities (SEND), particularly those with Social, Emotional, and Mental Health (SEMH) needs.The ideal candidate will...

  • Education Support Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Leader Recruitment Group Full time

    Job DescriptionWe are seeking a dedicated and enthusiastic Sport and PE Teaching Assistant to join our team at Leader Recruitment Group. As a key member of our staff, you will play a vital role in supporting students in Key Stages 3 and 4, promoting physical and emotional well-being through engaging lessons, physical education, and sports activities.Key...

  • Team Leader

    2 weeks ago

    Wakefield, United Kingdom DHL Supply Chain Full time

    Warehouse Team Leader BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: Warehouse Team Leader Location: HMP Wakefield, WF2 9AG Contract Type: Permanent (Full-Time) Shift pattern: Days - Monday to Friday **Salary**: £22,660 per annum **PLEASE NOTE: You will be required to under-go Ministry of Justice enhanced security clearance if you are to be successful...

  • Sport and Education Support Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Leader Recruitment Group Full time

    About the RoleAs an Education and PE Assistant Leader, you will play a vital role in supporting students in Key Stages 3 and 4. Your main focus will be to help students engage in lessons, physical education, and sports activities that promote their physical and emotional well-being.ResponsibilitiesManage classroom behaviour, promoting positive engagement...

Customer Support Team Leader

7 months ago

Wakefield, United Kingdom Prism Medical UK Full time

Job Title: Customer Support Team Leader
- Area: Grange moor Head Office (WF4) Postcode
- Permanent - Hours of work - Monday - Friday ( 8am-4pm, 9am-5pm, 10am-6pm on a rota basis)

Why Prism Healthcare?

Prism Healthcare Group are a highly reputable healthcare company employing circa 600 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

**Role Description**:

- Lead, coach, and mentor the customer support team, fostering a high-performance culture.
- Develop and implement customer service strategies aligned with company goals and objectives.
- Continuously improve service quality by analysing customer feedback and implementing enhancements.
- Build and maintain strong relationships with key customers, understanding their needs and expectations.
- Act as the escalation point for complex customer issues and ensure swift resolution.
- Identify areas for process improvement and implement solutions to enhance efficiency and effectiveness.
- Work closely with cross-functional teams to streamline customer journey.
- Support wider team with call handling and administration.
- Processing/collating management information as and when required.

**Personal Characteristics**
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
- Analytical mindset and the ability to leverage data to drive operational improvements.
- Ability to handle multiple priorities, meet deadlines, and adapt to changing business needs whilst staying calm under pressure.
- Excellent telephone manner
- Ability to work under own initiative
- Excellent organisation skills

**Education and Experience**
- Experience in a Team Lead role would be advantageous.
- Customer service or customer facing experience is essential.
- You should have a passion for people management and supporting people.
- Demonstrate effective time management skills, administrative capabilities, and effective written and oral communication capabilities.
- Flexible approach to work and working hours.

**Company Benefits**
- Competitive Salary, paid monthly.
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody.
- Life Assurance Scheme
- Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out.

**Benefits**:

- Life insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- West Yorkshire, WF4 4TD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- Team Leader: 2 years (required)

Work Location: In person