Showroom Ambassador

4 months ago


Rochdale, United Kingdom Williams Group Full time

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.

Working: Saturday 8.30am to 5.00pm, Sunday 11.00am to 4.00pm and Monday 09.00am to 6.00pm, 21 hours Per week.

As a Showroom Ambassador, you will meet and greet our customers and visitors in a professional and courteous manner, to ensure they receive ’the difference is Williams’ experience. You will quickly establish their needs to provide an individually tailored service for them. The role will also involve managing and directing incoming calls, providing the exceptional standard of service our customers have come to expect. Whether you are meeting customers face to face or talking to them on the phone, you will build rapport with them to ensure we deliver a first class service every time.

You are required to have excellent communication and customer service skills from working in a similar prestigious brand environment. We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional service.

We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

- Up to 27 days holidays (based on length of service), plus 8 bank holidays - pro rata
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- £1,000 staff referral award
- Canteen

No Agencies

**Job Type**: Part-time

Expected hours: 21 per week

**Benefits**:

- Canteen
- Company events
- Health & wellbeing programme
- Referral programme

Schedule:

- Day shift
- Every weekend

Work Location: In person

**Job Type**: Part-time

**Salary**: From £11,378.64 per year

Expected hours: 21 per week

**Benefits**:

- Canteen
- Company events
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Every weekend
- Monday to Friday

Work Location: In person

Reference ID: Reference ID: 004ROC


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