Localisation Technology Lead

2 months ago

Macclesfield, United Kingdom AstraZeneca Full time

Localisation Technology Lead

Macclesfield Or Luton Or Gothenburg

Competitive salary and benefits

Close date: 24th May 2023

At AstraZeneca we believe in the potential of our people and you’ll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

**About AstraZeneca**:
AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have an unrivalled workplace culture that inspires innovation and collaboration. Here, employees are empowered to express different perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

**The Language Services Team (Service Experience)**:
The Enterprise Technology Services organisation actively partners with business partners to deliver pioneering IT capabilities to fulfil AstraZeneca’s bold ambition of delivering life changing therapies to patients. Our ambition is to use technology to increase collaboration, efficiency and automation across our enterprise.

The Language Services Team supports the translation and language support of the business and bridge the language gaps across the enterprise. Our innovative Translation Technology platform empowers colleagues, customers and translation project managers across all functions to communicate, regulate and find major efficiencies in all cross-language activities. The Language Service has been designed to enable all functions and business areas to overcome complex communication challenges.

**The Role**:
The Localisation Technology Lead is accountable for the Translation Technology ecosystem. You will make sure it is maintained, continuously improved and answers to business needs. You'll ensure the technology is fit for purpose, supervises the release management process and keeps it aligned to evolving business requirements while using the latest in AI technology. As the Language Technology Manager you will be working with the AZ Language Capability Lead, the Service Manager and the DevOps team to ensure partners across the organisation achieve their cross-language objectives through the platform. You will be responsible for improving existing features and ensuring that new features are developed and implemented in line with business requirements.

The role will work multi-functionally across global teams of business partners, developers, offshore support teams and vendors to deliver continuous improvement and value. The person selected for this role will require IT ingenuity, creative thinking, be able to easily translate business needs into technical solutions. You will ensure the solution continues to remain GxP compliant and quality handled according to validated, regulated standards. This role is also to structure and own the AI resources as well as procedural and programmatic Machine Learning offered by the service.

A drive and passion for improving the user experience and achieving excellence in IT operations is key to the role. You will be a self-starter with solid organisational skills, expertise in ITIL service management and people management, as this role may evolve to include a team of technical resources and developers in the future. This is an exciting opportunity to run and transform a critical ecosystem of powerful linguistic technology across AstraZeneca’s global footprint.

**Accountable**:

- Providing technical leadership and guidance to the development team to meet business requirements and are scalable, secure, and maintainable.
- Designing solutions: Collaborating with Dev-ops and Infrastructure management to design high-level and low-level architecture designs for the proposed solutions, including conceptual, logical, and physical designs.
- Developing solution prototypes to demonstrate the feasibility of the proposed solutions and identify any potential issues.
- Ensuring compliance with established architectural standards, such as security, data privacy, regulatory and GxP compliance.
- Collaborating with partners development teams, project managers, and other partners to ensure that the solutions meet their needs.
- Continuously improving processes
- You will be accountable for staying up-to-date with emerging technologies and industry trends

**Responsible**:

- Dedicatedly identifying and delivering continuous service improvement within the AZ Platform and AZ Language Services and supplying to improvement initiatives across the entire Team.
- Communicating and leading Service Enhancement Requests through to the Capability Lead.
- Capacity planning and management; taking account of business growth and changes.
- Run and maintain the required training and learning materials for new tech

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