Business Support Assistant
4 weeks ago
**Job Purpose**:
Member of an admin resource pool, responsible for providing a range of administrative support within and across services as determined by the Team Manager.
Responsible for the provision of an effective and efficient, professional & flexible administrative service to support clients. Undertaking a wide range of technical/specialist admin tasks as directed, whilst maintaining high standards of work.
**Key Accountabilities**:
**The specific accountabilities of this flexible role may alter from time to time in order to meet the needs of the business/client, but accountabilities will include (or be equivalent in nature to) those listed below**:
- Taking notes, requiring intense concentration over lengthy periods, analysing and interpreting complicated information which is also sensitive/ disturbing / highly confidential, such as note taking at Child Protection conferences.
- Delivers timely and efficient specialist financial administrative support to a team or across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
- Analyses technical financial information relating to the team specialism and draws conclusions to process varied tasks appropriately. For example, analyses information relating to a client's assessment or service’s budget and suggests appropriate action according to the individual situation in line with procedures
- To locally deliver a flexible administrative service to a diverse range of internal clients to a high standard. To include: creation of complicated documents in specialist ICT software, electronic filing systems, report writing, organisation of large events/courses.
- Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public.
- To co-ordinate case conferences or events which involve: arranging dates, booking of rooms, informing attendees of arrangements and distribution of highly confidential papers within statutory timescales.
- Responsible for the care of, accuracy, confidentiality, security and maintenance of admin related manual and/or computerised information, including the development of relevant computerised management information systems and the maintenance of procedure manuals and forms, disseminating changes to relevant staff.
- As a member of a resource pool, undertake a range of tasks. Allocate work to other members of the resource team to manage workloads across the team. This will include duties covering busy reception on a rota basis.
- Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.
- Remain up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice
- Provide some on-the-job training to colleagues on specific aspects of the provision of an administrative service or systems.
4 years admin exp needed
**Job Types**: Full-time, Fixed term contract, Temp to perm
Contract length: 7 months
**Salary**: From £10.00 per hour
Schedule:
- Monday to Friday
**Experience**:
- Administrative (required)
Work Location: In person
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