Emergency Response Officer

4 weeks ago


Birkenhead, United Kingdom Magenta Living Full time

Magenta Living’s 24/7 Multifunctional Security Response Team is committed to the delivery of services to our tenants and customers. This service is flexible and focused around responding to Customers needs whilst providing a high profile presence across our estates. These services are delivered through a state of the art CCTV monitoring system as well as mobile vehicle and foot patrols.

The overall purpose of the role will be to conduct CCTV monitoring of Magenta Living properties in addition to providing front line response patrolling in marked Magenta Living vehicles. A pro active approach is taken when monitoring or patrolling any “Anti Social Behaviour” hotspot areas working in conjunction with internal and external teams. Working closely with our partners from the emergency services, you would be responsible for the effective communication and incident management of situations that may arise.

We are looking for someone who has a positive and enthusiastic personality with a strong focus on customer service and who has experience in delivering a similar front line monitoring and response service. Excellent attention to detail, the ability to organise and prioritise work plus the desire to deliver a high quality standard of work is essential. A full clean driving licence, excellent communication skills, both verbal and written will also be required. SIA licensed to conduct public space surveillance and security guarding is desirable however we will fully fund any SIA licences required.

In return, Magenta Living can offer a fantastic benefits package including flexible working, 25 days annual leave and a generous pension scheme, together with personal development opportunities. This position is based at our offices in Birkenhead which is close to all the local transport links.

**Closing date -** 22nd January 2023

**Interview date -** 30th January 2023

To find out more about working for Magenta Living such as our values and fantastic employee benefits package, click **here**

**Our Values: Adaptability, Accountability, Ambition**
- Magenta Living are committed to creating a diverse and inclusive workforce and are proud to be an equal opportunities employer. Applications from all suitably qualified individuals are encouraged regardless of age, disability, gender, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We offer a range of family friendly policies and flexible working arrangements to support employees from different backgrounds._



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