Client Accounts Administrator

1 week ago


Bath, United Kingdom Places for People Full time

We are Touchstone, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. - providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.

How do we do all this? By surrounding ourselves with supportive people, welcoming people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.

**More about your role**

Working within a team of accounts administrators and accounts assistants, you will collectively deal with the processing requirements of around 13,000 properties. You will check around 10 bank statements, in put receipts to the system, make payments to suppliers, process invoices and chase authorisations.

You will be welcomed into a dynamic team that work at a fast pace creating a buzz of energy. Customer service is at the heart of our service and you will ensure this is maintained by adhering to timescales set for processes and adhering to legal regulations. Also you will uphold the timely and accurate processing of invoices onto the system, using internal workflow to keep our average payment days to 30.

**This role has been evaluated to suit a ‘hybrid' working pattern for a trial period whereby there will be the opportunity to work for home for some days each week if preferred**

**More about you**

We are looking for someone looking to learn new skills or build on their current experience, however no experience is required as full training will be provided. We are looking for someone with keen interest in a career in accounting, high numerical accuracy, a GCSE (or equivalent) in Maths at grade C or above. You must be a proficient computer user and basic Excel skills would be an advantage. You should have good customer service skills and consider yourself a confident communicator with an excellent telephone manner. A positive attitude is key for this post.

**The benefits**

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership - to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.


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