Induction Trainer

Induction Trainer - Lisburn 37.5hrs permanent

Week :
Sun 09:30 - 18:00

Tues 08:00 - 17:00

Wed 08:30 - 17:00

Thurs 14:00 - 21:00

Fri 08:30 - 17:00

Week 2:
Mon 08:30 - 17:00

Tues 08:30 - 17:00

Wed 14:00 - 21:00

Thurs 08:30 - 17:00

Sat 08:30 - 17:00

**Purpose**

Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels

**Accountabilities**

Develop remarkable people - 50% of time spent
- Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
- Support coordination of all development programmes including employability schemes for customer assistants
- Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs
- Ensure all regional learning hubs and the academy facilities are maintained to a high standard
- Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
- Offer exceptional levels of service to all colleagues and visitors across the academy
- Delivering regional buddy upskilling where required
- Deliver upskilling to Induction facilitators in standalone hubs where required
- Listen and act on colleague feedback to make this a great place to work, with the support of BIG

100% accurate execution - 35% of time spent
- Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
- Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy
- Build key stakeholder relationships across Centre of Expertise, externally and Region
- Utilise digital tools to manage academy learning capacity

Drive high performance - 15% of time spent
- Support the delivery and completion of Compliance Learning across the region
- Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement