Sleep Studies

We have a vacancy in the administrative team - if you like working with people, are dynamic, have excellent customer service and can work accurately and meet deadlines, then we want to hear from you.

We strive to provide an efficient and effective service for patients attending our department.

The successful applicant will be working within our Sleep Studies and NIV Department to ensure all patients appointments are dealt with in a timely and efficient manner. They will also be a point of contact for queries from patients, relatives and other professionals and will be a key part of the team, driving forward service improvement and patient focused care. The successful applicant will also be required to provide admin support to the clinical team.

For further details please view the job description and person specification.

This is a multi site role and will be required to work from different UHBW sites. (Example Bristol Royal Infirmary, South Bristol Community Hospital, Weston General) along with working from home on occasions.

**Communication**:

- To support the triaging of referrals by liaising with key clinical staff
- Act as a point of contact for queries from clinical and non-clinical staff
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
- Communicate changes to clinics and appointments to patients as instructed, often at short notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Previous applicants need not apply