Store Assistant

4 days ago


Bridgend, United Kingdom McArthurGlen Designer Outlets Full time

**Job description**
The store assistant is responsible for working with the store managers in ensuring they provide exceptional customer service as well as keeping the store clean and tidy.

**Duties**
- Have a professional attitude at all times, representative of the Weekend Offender values
- Be polite at all times
- Ensuring high levels of customers satisfaction through excellent service
- Engage with all customers when they enter and leave the store
- Helping customers to find products to fit their requirements
- Forward customer complaints to the store manager or assistant manager in a polite and professional manner
- Communicating with customers and staff
- Assist with store deliveries
- Share product knowledge with customers and offer advice when required
- Be responsible for a variety of cleaning tasks to make sure the store is presentable at all times
- Replenish stock where sizes and quantities are not out
- Keep the store COVID safe
- Keep the till area clean and tidy and replenish bags when required
- Help with visual merchandising with instruction from the manager
- Ensure general house-keeping is carried out to a high standard prior to store opening
- Ensure end of day tidying is completed before locking up the store
- Help to keep stock rooms, changing rooms and staff areas clean and tidy
- Make sure frequent touch points are clean and dust free during the day
- Help with window displays, under the instruction of the manager
- Make sure your personal appearance is always smart and that you are wearing Weekend Offender when working

The store assistant should report directly to the store manager, or area manager in the store managers absence.

Job Reference: BRI00630


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