Sales Administrator

3 weeks ago


Retford, United Kingdom J-Flex Rubber Products Full time

**About us**

J-Flex is an ambitious, fast growing company that is part of the Clockpress Holdings Group. We specialise in the distribution and manufacture of rubber products for a broad range of worldwide customers.

**Overview**

We are looking for an enthusiastic, highly motivated individual with great attention to detail who is confident in creating and maintaining strong relationships both internally with colleagues, and externally with customers and suppliers.

**The Role**

As a Sales Administrator you will be the face (or voice) of our business, handling both inbound and outbound communications whilst maintaining the high levels of customer service our clients have come to expect. You will be responsible for processing customer orders using Sage200 and Sage CRM, liaising internally across the business to ensure customer requirements and expectations are met.

The duties of the role will also include;
- Maintain the Company’s CRM system for sales activities
- Create, add or amend customer account information
- Create part numbers and input associated information
- Raise sales orders for stock products
- Raise back to back sales orders and generate purchase orders
- Answer incoming telephone calls
- Make pro-active sales calls
- Produce quotes for customers
- Organise samples and send MSDS/Specification sheets on request
- Collate and report back to line manager on sales or associated information
- Execute all tasks received in a timely manner
- Liaise with other departments
- Comply with Company policies, procedures and instructions
- Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so
- Provide support and cover for departmental colleagues as required
- Undertake any other duties commensurate with this role.

As well as the above, the following are considered essential to this post:

- Tenacious with a keen eye for detail
- Ability to work autonomously and use initiative to resolve issues and/or escalate problems or questions as appropriate;
- Resilient, independent, positive and self-motivated
- Personable, team player
- Ability to work under pressure
- Strong relationship management (internal and external)

**What can we offer?**

At J-Flex we pride ourselves on providing a progressive working environment, where development of individuals is a key part of our company vision, mission and values. We believe in celebrating successes and recognising the efforts of our teams, and strive to harvest a culture that empowers our colleagues to take charge of their own career and development within a supportive environment.

Additionally, we offer the following company benefits;
- Company healthcare cashback plan
- Generous pension scheme
- Free secure onsite parking
- Quarterly team lunches
- A days leave on your Birthday

**What next?**

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Retford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: In person

Expected start date: 01/06/2023


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