Junior Sales Administrator

Artisan Plastercraft is part of the Goodwood Interiors Group, which provides builders and conservators with expertly manufactured and installed interior finishes to enhance the built environment.

The Junior Sales & Estimating Administrator role is based in our bright new purpose-built office and will serve as support to our sales and estimating teams as well as the first point of contact with our customers going through the quote to purchase journey.

Day to day your role will involve items such as:

- Answer inbound telephone calls to Sales and Estimating departments and handle as appropriate in a professional manner.
- Manage e-commerce sales by responding to customers/orders and then keeping manufacturing and delivery staff updated. Maintain sales data records.
- Upload sales enquiries to CRM (Accelo) and add to estimating schedule.
- Respond to technical enquiries in a timely manner with assistance from senior staff.
- Manage any obvious RFI’s - BoQ available, site visit possibility, specifications, missing drawings, dimensions, return dates, minimum order value, etc. to get all possible information prepared so it’s possible for an estimator to start work.
- Arrange site visits with QS/Estimators. Log within the estimating schedule.
- Manage sample requests received from clients by sourcing and sending the correct materials, preparing a cover letter, packing & shipping.
- Schedule estimates by prioritizing: return date, regular customers, good potential new clients, secured jobs, key products, etc.
- Complete CRM progressions, tasks and project value, then update estimating schedule and tender register.

A can-do attitude and establishing relationships with key internal stakeholders are vital. A large part of your job will be working in collaboration with Sales/Estimating/Marketing/Accounts and senior management.

Time Management - with a multifaceted role like this and many competing deadlines, juggling efficient time management is a must.

Working hours are between 8:30 am - 5.00 pm Monday - Friday.
This is a full time, office based position.

**Benefits**:

- Casual dress
- On-site parking
- Company pension
- 20 days paid annual leave

**Salary**: £20,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Keston: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person