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Shop Floor Supervisor

3 months ago

West Bromwich, United Kingdom Chase Department Store UK Full time

Job Overview:
**Responsibilities**:

- Supervise and coordinate the activities of retail staff to ensure smooth operations
- Train and onboard new team members, providing guidance and support as needed
- Monitor inventory levels and place orders to replenish stock as necessary
- Maintain a clean and organized shop environment
- Handle customer inquiries, complaints, and issues in a professional and timely manner
- Ensure compliance with company policies and procedures
- Implement strategies to achieve sales targets and maximize profitability
- Conduct performance evaluations for retail staff and provide constructive feedback
- Collaborate with management to develop and implement marketing initiatives

**Requirements**:

- Previous experience in retail management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Bilingual or multilingual abilities are highly desirable
- Proficient in administrative tasks such as scheduling, inventory management, and reporting
- Exceptional customer service skills with a friendly and approachable demeanor
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficient in time management to meet deadlines and handle multiple responsibilities

We offer competitive compensation, opportunities for career advancement, and a positive work environment. If you are a dedicated professional with a passion for retail management, we would love to hear from you.

Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and other duties may be assigned as needed.

Pay: From £27,000.00 per year

**Benefits**:

- Company events
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- Retail sales: 3 years (preferred)
- Supervising experience: 3 years (preferred)
- Customer service: 2 years (preferred)
- Retail management: 2 years (preferred)
- Management: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 11/05/2024
Expected start date: 15/05/2024