IT Service Lead

6 months ago

Leeds, United Kingdom Yorkshire Building Society Full time

We are looking for a Development Team Leader to join our digital engineering team to lead a team of back-end developers (API and Microservices) aligned to our Identity team who look after Authentication components used by our Digital Channels.
- Do you have experience in managing the performance and development of software engineers or technical staff?
- Do have experience working with stakeholders to manage priorities in an Agile environment?
- Do you have a technical awareness without the need to be hands-on?

If so, we would love to hear from you

**About the role**

As a **Software Development Team Lead**, you’ll will lead development engineers across the squad delivering API’s and Microservices that underpin our YBS Customer Logon and Authentication user journeys used by our Digital Channels.

Your team will be using a modern tech stack (Google Apigee API Gateway, Java Spring Boot microservices, Container deployments and CI/CD pipelines using GitLab).

You will
- Coach and support the growth of around 8 YBS Developers through regular 1-2-1s and ongoing personal development plans.
- Drive the success of a software engineering delivery team working with the Engineering Chapter. although you will not be responsible for directly developing features.
- Liaise with stakeholders from Product Ownership, Architecture and Testing to discuss their technical vision and support our teams in implementing the best possible solution
- Take ownership of the production support of the team’s product ensuring SLAs are met and coordinating across the other squads.
- Manage recruitment of new permanent team members.
- Manage developers from partners/suppliers.
- Be an active part of the Engineering team leads to collectively tackle challenges encountered, plan people resourcing and improve our best practices.

**About you**

You’ll have proven success in managing the technical performance and personal development of engineers using coaching techniques to support their growth.

You will have
- Experience and enthusiasm to lead, support and develop technical teams towards success in their projects and individual careers
- A strong set of principles focused on your team and their personal performance, achievements, and progression
- Be able to talk across technical and non-technical communities in an easy to digest way.
- Be calm under pressure and diffuse escalations and remove blockers.
- Be content in a technically hands-off role, you'll bring the technical authority to guide and mentor technical teams
- Experience facilitating and guiding technical initiatives with cross-functional technical teams

**About us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Flexibility**. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

**Development.** We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

**Inclusivity.** We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**About our Benefits**

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

- **Holiday.** You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- **Bonus**. We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 10% annual bonus.
- **Pension**. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- **Healthcare.** Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- **My Benefits**. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

**Ready to apply?**

**Want more information?

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