Internal Sales Agent
3 weeks ago
**STRICTLY NO AGENCIES**
Harrison Bathrooms are a leading UK & Ireland distributor of bathroom goods and winners of The Sunday Times Fast Track 100.
The Role: The Telesales agent is responsible for maintaining and developing their own customer portfolio, with a keen focus on account management, in order to capitalise on client relationships, follow up leads and maximise the potential for growth of the undeveloped business’s
**Key Responsibilities**:
Ensure the service provided to inactive clients is to a high standard and ensure that they are contacted on a regular basis
Provide advice and guidance to clients in the correct selection of products
Assist in the process to obtain feedback on a regular basis and manage any feedback in a timely and professional manner
Work with operations and logistics to ensure all orders are delivered on schedule
Maintain the Customer Relationship Management (CRM) system to ensure that our product/service/brand offering is maximised to dormant customers and that cross selling is attempted
Achieve agreed targets for outbound calling in order to increase revenue
Assist with maintenance and further development of the sales and marketing plan, to develop the client base
Most importantly there is **no Cold Calling** - The clients are already account holders - you just need to make them remember you
**Experience;**
Previous sales/account management is essential
Confident dealing with customers over the phone
Fantastic communication skills
Demonstrated up-selling experience
Relishes working to targets
Can do Attitude
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 - £25,000.00 per year (dependent on experience)
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
**Experience**:
- sales: 2 years (required)
Work Location: One location
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