Evening Housekeeper

3 months ago


London, United Kingdom 45 Park Lane Full time

We care about your career and are known for having the absolute best people in the industry. When you join us as an Evening Housekeeper you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

**_
What you'll get_**

As an Evening Housekeeper at 45 Park Lane, here are just some of the great benefits you will receive:

- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £ 750 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees

**_ What you'll do_**

You'll love what you do and take pride in delighting our guests:

- You will be responsible for seamless service, discretion and intuitive, supportive during their day. This will include eye for detail, thoroughness and hygiene, all to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Evening Housekeeper by ensuring the team has the knowledge and supplies to deliver.
- Communication is what keeps our departments running perfectly. You must be able to communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are the essence of a day in the life of an Evening Housekeeper, but we'll make sure you are provided with specifics on how we care for our hotel.

**_ What you'll bring_**
- Previous experience in a 5 star hotel environment
- Good knowledge of Microsoft office, hotSoS and Opera
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Evening Housekeeper you’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.

INDFOH



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