Client Operations Associate

2 months ago


Gateshead, United Kingdom MindGym Full time

**Part-Time (20 hours per week)**

**Flexible start time**

Mindgym, Gateshead is seeking an Operations Associate to play a pivotal role in ensuring the seamless functioning of our back-office operations. If you are an administrative professional with a penchant for process efficiency, we invite you to be a key part of our team.

**Key Responsibilities**:

- **Efficiency Drive**r: Take the helm in optimizing our back-office processes to provide invaluable support to our coaching staff, enabling them to excel in their roles.
- **Administrative Excellence**:Exhibit meticulous attention to detail as you manage data entry, documentation, and record-keeping tasks with precision. Your expertise will also extend to managing internal systems, ensuring compliance with data privacy and security standards.
- **Collaborative Team Player**: Collaboration is at the heart of our success. Work closely with colleagues across departments, pooling your collective talents to achieve our common goals.
- **Adaptability Champion**: Embrace the fluidity of our work environment by readily adapting to shifting priorities and offering support to team members as required. Your proactive approach will be an asset.
- **Professional Etiquette**: Uphold a professional yet approachable demeanor that mirrors the culture and values of Mindgym, Gateshead, contributing to the harmonious work atmosphere we cherish.

**Qualifications and Experience**:

- Prior experience in an administrative role is essential
- Demonstrated ability to manage multiple processes, ranging in complexity.
- Exceptional interpersonal skills, enhancing your effectiveness as a team player
- A flexible mindset, readily extending support across various functions.
- Your professional and approachable style aligns seamlessly with the culture of Mindgym, Gateshead.

**Benefits**
- 25 days annual leave
- Private medical insurance
- Critical life insurance
- Income protection
- Pension (5% company contribution)
- Travel insurance
- Cycle to work scheme
- Season ticket loan
- Charity work (two days paid annually)
- Gym subsidy
- Yoga, mindfulness and massages
- Unlimited mental health support, 24/7 unlimited remote GP

**_Working at MindGym_**
- We want people to do their best work every day and that's why we ensure everyone at MindGym works in an environment that challenges them to be their best, while maintaining a strong sense of wellbeing._
- MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status._
- We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected._



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